Operations Risk & Controls Lead

Join us as an Operations Risk & Controls (Third Party Governance Lead) to take your risk and governance career to the next level with a global market leader.

Make your mark in Operations Risk & Controls

Our Operations Risk & Controls team plays a critical role in strengthening AIG's operational resilience and risk management framework. By overseeing third-party governance and outsourcing risk management activities, the team helps ensure regulatory compliance, effective risk oversight, and strong operational performance across the organization.

This role will lead the execution and oversight of the Third Party Risk Management (TPRM) program in-country. You will work closely with business owners, corporate functions, and regional stakeholders to manage third-party risks throughout the vendor lifecycle while ensuring compliance with AIG policies and local regulatory requirements.

How you will create an impact

• Lead the execution of the in-country Third Party Risk Management (TPRM) program in accordance with AIG policies, standards, and local regulatory requirements.

• Maintain and enhance third-party governance standards, processes, inventories, and reporting to support effective risk management and regulatory compliance.

• Coordinate end-to-end third-party lifecycle activities, including risk assessments, due diligence, onboarding, contracting, ongoing monitoring, and termination planning.

• Facilitate materiality assessments and risk evaluations, ensuring appropriate risk mitigation plans are established for risks that fall outside AIG's risk appetite.

• Ensure third-party due diligence and governance requirements are completed, documented, and approved prior to onboarding.

• Monitor third-party performance, contractual obligations, service levels, key risk indicators, and compliance requirements, escalating issues where necessary.

• Track and oversee remediation of third-party risks, incidents, audit findings, and compliance gaps to ensure timely resolution.

• Support regulatory reporting, audits, and governance reviews related to outsourcing and third-party service providers.

• Act as a trusted advisor to business stakeholders on third-party governance requirements, risk management practices, and outsourcing obligations.

• Partner closely with Risk, Compliance, Legal, Procurement, Internal Audit, and business teams to ensure effective oversight of third-party relationships.

• Prepare management reporting and dashboards covering third-party risks, compliance status, vendor performance, and governance metrics.

• Drive continuous improvement initiatives to enhance third-party risk management processes, controls, tools, and operational effectiveness.

• Promote awareness and understanding of third-party risk management responsibilities through stakeholder engagement and training.

• Support broader Operations Risk & Controls initiatives across Asia Pacific as required.

What you'll need to succeed

• Strong experience in Third Party Risk Management, Outsourcing Governance, Operational Risk, Controls, Compliance, Audit, or a related discipline.

• Strong knowledge of third-party and outsourcing risk management practices, regulatory requirements, and governance frameworks.

• Experience managing third-party lifecycle activities, including risk assessments, due diligence, monitoring, and issue remediation.

• Strong analytical and problem-solving skills with the ability to assess risks, identify control gaps, and recommend practical solutions.

• Excellent communication, stakeholder management, and influencing skills, with the ability to work effectively across a highly matrixed organization.

• Demonstrated ability to build strong relationships with business units, corporate functions, and senior stakeholders.

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment.

• Self-motivated and proactive with a strong sense of ownership, accountability, and attention to detail.

• Ability to challenge constructively, manage conflict professionally, and drive outcomes through collaboration and influence.

• Good command of English, both written and spoken.

Ready to make a bigger impact?

We look forward to reviewing your application.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

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