Client Solutions Manager

Role Overview:

As a Client Solutions Manager, you will lead the strategic growth of our top 20-25 global accounts by architecting sophisticated, multi-platform performance marketing solutions. Operating within our Global Activation Team, you will act as a high-level consultant, translating complex business objectives into measurable success across ecosystems like Google, Meta, TikTok, and beyond. This is a high-visibility "hybrid" role that combines deep technical performance expertise with the commercial acumen to drive cross-selling and increase client ROI.

What you'll do:

• Strategic Account Orchestration: Develop and execute in-depth annual account plans for an elite portfolio of global clients, moving beyond high-volume management to focus on long-term strategic impact.

• Multi-Platform Performance: Design and manage campaign structures across 5-6 different platforms simultaneously, ensuring a cohesive narrative and optimal performance across the digital landscape.

• Data-Driven Growth: Analyze large, complex data sets to uncover insights, utilizing data visualization e.g Looker Studio and ideally SQL to drive informed decision-making for regional teams and clients.

• Measurement & Attribution: Implement advanced multi-channel measurement strategies and Media Mix Modeling (MMM) to accurately attribute value and refine client marketing spend.

• Commercial Narrative: Craft persuasive, data-backed stories that simplify technical complexity, effectively "selling" growth opportunities and upselling new platform integrations to senior stakeholders.

What you bring to the table:

• Technical Performance Expertise: Exceptional hands-on experience in performance marketing, specifically in managing complex campaigns directly from the client side rather than just through platform partnerships.

• Analytical Powerhouse: Advanced skills in data analysis and visualization; you should be comfortable navigating dashboards and leveraging data to solve business problems.

• Strategic Sales Hybrid: A unique ability to be both "the smartest person in the room" technically and a persuasive communicator who understands client business models and can navigate matrix organizations.

• Measurement Fluency: Deep knowledge of modern attribution challenges, including a firm grasp of multi-channel measurement frameworks and MMM.

• Collaborative Spirit: A professional who thrives in a "healthy and friendly" team environment, capable of working effectively with diverse global teams and senior leadership.

How success looks like:

As a Client Solutions Manager at Aleph, success is about driving real results for clients and making an impact within your team. You’ll know you’re thriving when:

• Clients see measurable improvements in campaign performance (e.g., ROAS, CPA, revenue growth) and recognize you as a trusted digital advertising advisor.

• You consistently meet or exceed your revenue, retention, and performance targets while contributing to broader team objectives.

• You proactively identify upsell and expansion opportunities, growing existing client portfolios through data-driven recommendations.

• Your campaigns run efficiently, with performance optimizations applied continuously based on clear analysis and testing.

• You translate complex performance data into clear, commercially relevant insights that influence client decisions.