Technical Support Engineer

AlgoSec • Cybersecurity • Network Security • 2 months ago
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Salary
≈ $10k – $23k per year (Estimated)
Location
Hybrid (Delhi, India)
Seniority
Middle · 3+ years exp

First seen by Alion on Aug 26, 2026.

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AlgoSec

AlgoSec is a global cybersecurity company securing application connectivity and cloud-native applications across multi-cloud and hybrid networks, enabling faster application deployment for 1,800+ organizations.
algosec.com • Delhi • UTC+05:30 • Security Compliance • Network Security • Est. 2004
Tech stack of AlgoSec

We are hiring a Technical Support Engineer for a leading support position based in India.

Responsibilities:

  • Supporting our global customers via email, phone, and webcasts; guiding AlgoSec customers, partners, and Sales Engineers in product installation, operations, and troubleshooting.
  • Maintaining and updating the AlgoSec knowledge base and participating in the buildup of the support organization.
  • Introducing support methodologies, tools, and more.
  • Working in tight integration with the global support teams as well as with AlgoSec R& D, Delivery, and Product management.

Requirements:

  • At least 3 years of previous experience in a similar position in a software company.
  • Experience in Linux/UNIX environments.
  • Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc. ).
  • Experience in support of network security software products.
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