ServiceNow HAM/Sam Developer
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 14, 2026. Alldus scores B on the Alion truth index.
Our client, a leading IT Services organization, is hiring a ServiceNow HAM/SAM Developer to join their team in Virginia on an initial six-month contract. The successful candidate will help deliver and develop ServiceNow ITOM Visibility, CMDB, SAM Pro and HAM Pro, taking ownership of platform enhancements, automation and continuous improvement.
Responsibilities
Work alongside the implementation partner to deliver ITOM Visibility, CMDB, SAM Pro and HAM Pro.
Serve as a technical SME, leading discussions with vendors, implementation partners and business stakeholders.
Design, configure and maintain ServiceNow applications, workflows and automation.
Own enhancements and new requests from requirements gathering through testing and deployment.
Build and maintain enterprise integrations using IntegrationHub, REST and SOAP APIs.
Strengthen asset lifecycle management, CMDB data quality and governance through CSDM and ITAM best practices.
Oversee day-to-day platform operations, troubleshooting issues and maintaining platform health.
Develop technical documentation, operational runbooks and reusable knowledge resources.
Mentor team members and define development and administration standards.
Skillset
At least 10 years' IT experience, including a minimum of 5 years in hands-on ServiceNow development and administration.
A proven track record of delivering enterprise ServiceNow implementations and providing ongoing operational support.
ServiceNow CSA, CIS-HAM and/or CIS-SAM, and ITIL Foundation v3 or v4 certifications.
Strong knowledge of CMDB, ITOM Visibility/Discovery, ITAM, HAM Pro, SAM Pro and ITSM.
Practical experience with Service Catalog, Workspaces, Flow Designer and IntegrationHub.
Strong JavaScript development skills, with experience across Business Rules, Script Includes, Client Scripts, UI Policies and ACLs.
Experience developing and maintaining REST and SOAP integrations.
Confident stakeholder communication, with the ability to manage vendors, lead technical discussions and translate business needs into solutions.
A proactive, independent approach to owning initiatives, resolving technical issues and improving platform capabilities.
Exposure to CSDM, Service Mapping, Employee Center, Platform Analytics, Azure/AWS integrations, source control or CI/CD would be an advantage.