Specialist, Contingent Workforce (talent pool)

At AGS, we believe in creating real, measurable impact that moves needles. We help companies worldwide transform their people into a competitive advantage, designing workforces to meet missions and unleash the power of human enterprise. With a global presence and diverse workforce, we're committed to being a transformative partner in shaping the future of work.

This posting is for future hiring needs. By applying, you’ll join our Specialist, Contingent Workforce talent community, and our Talent Acquisition team will reach out when a suitable opportunity becomes available.

Role Overview

As a Specialist in Contingent Workforce programme, you play a critical role in the successful delivery of our Managed Services Provider (MSP) programs. You will act as a key point of contact for clients, suppliers, and internal stakeholders, supporting day-to-day program operations and ensuring service excellence.

Key Responsibilities

• Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
• Record and maintains information regarding recruitment agency performance and hiring manager requirements
• Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities
• Manage local relations with client and agencies
• Check, upload and track invoices and approvals for payment
• Assure customer satisfaction and resolves all local issues with customer and agencies
• Monitor successful achievement of local service level agreements
• Provide statistical analysis support and other duties as client’s needs dictate
• Provide periodic programme status reports to the Programme Manager as required

• Fluent in English
• Experience working within an MSP environment (strongly preferred)
• Vendor Management Service/Managed Service provider experience desirable
• Staffing industry experience desired but not required
• Human Resources experience desired but not required
• Ability to work with confidential issues
• Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
• Able to interact and communicate with all levels of management and staff
• Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients
• Detail oriented, critical thinker, problem solver
• Good understanding of Financial data and invoicing
• Strong communication and customer service skills with ability to lead colleagues and the client
• The ideal candidate will be proven in programme expansion / cross selling within clients

All your information will be kept confidential according to EEO guidelines.

We want everyone to be able to perform at their best during our recruitment process and as a Disability Confident Committed employer, we will offer an interview to applicants with a disability or long-term condition who best meet the minimum or essential criteria for the role. We want our recruitment process to be inclusive and accessible to all, so if you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any adjustments, changes or do anything differently, please let us know by emailing [email protected] and we will do our best to make suitable arrangements.