Shipping Coordinator

Overview

The Shipping Coordinator supports the overnight shipping operation by coordinating short-chasing efforts, resolving inventory shortages, and ensuring orders are accurately completed and loaded on time. This role works closely with warehouse teams and leadership to improve operational efficiency, maintain inventory accuracy, and support a safe and productive distribution operation.

Responsibilities

• Communication
• Must possess strong written and oral communication abilities; responsible for communicating with frontline employees and giving direction where appropriate, interacting with managerial staff
• Ability to work with people of diverse backgrounds, understand quality control concepts
• Process Improvement
• Should be detail-oriented problem-solvers with critical thinking and time management skills and can work effectively both independently and in teams
• Utilization of tools designed to help track rejects, out of stocks, and inventory tracking of DMW&H and OSR
• Operational Excellence
• Should be familiar with night shipping operations, including tower picking, automated storage and retrieval, waving and sortation systems and loading
• Understands and can work adeptly within software interfaces for WMS, ASRS, WCS and case shipping systems
• Can quickly identify shorted cases to reprint labels and locate alternate storage areas for lost inventory
• Must have strong Microsoft office skills
• Results Orientation
• Business acumen and understanding of customer and large sku base operations

Qualifications

• A relevant high school degree or equivalent
• 3-5 years of experience within a warehouse or distribution environment
• Experience in automated warehouse preferred
• Functional system understanding Microsoft Office, Excel, PowerPoint
• Ability to work non-traditional business hours including evenings, nights and weekends when required
• Strong Communication skills - verbal, presentation, writing