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Technical Support Analyst

Allied Consultants · IT Consulting & Digital Transformation · Systems Integrators · 1 hour ago
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Location
In office (Austin)
Visa
Filed H-1B visas in the last two years

Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026.

Overview
Company
Impact
Profile match

Allied Consultants

Headquartered in Austin, Texas, Allied Consultants (Allied Consultants, Inc.) is an information technology and management consulting firm specializing in systems integration and workforce solutions. Founded in 1991, the company provides IT staff augmentation, project-based technical consulting, software architecture planning, legacy system modernization, and enterprise resource planning (ERP) implementations. Serving commercial enterprises and public sector organizations - notably Texas state and local government agencies - it delivers tailored technical talent, strategic IT advisory, and end-to-end solutions to streamline operations and advance digital initiatives.
alliedconsultants.com · HQ: Austin, United States · Systems Integrators · IT Consulting & Digital Transformation · IT Staffing & Staff Augmentation · 51-200 employees · Est. 1991
Tech stack of Allied Consultants

Overview

Texas GovLink, Inc. is an Austin-based firm which has been a leading provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Technical Support Analyst to be a key resource on a technical services team.

Texas GovLink offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (TGL shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background checkTexas GovLink is an equal opportunities employer.

Responsibilities

The ideal candidate will be a technical resource who is comfortable with troubleshooting issues, supporting business applications and systems, and assisting with broader technical needs as they arise. We are particularly interested in candidates who can work across both operational support and technical initiatives, development support, documentation, and process improvement.

While a key component of this role will be help desk and application support, TXDOT looking for a candidate who can also support areas outside of end user support.

Additional experience in areas such as:

  • Help desk and end user technical support
  • Application troubleshooting and support
  • AI, integrations, or automation
  • Technical documentation and knowledge management
  • Working with both business users and technical teams

Qualifications

Minimum (Required):

Years

Skills/Experience

8

Help desk and end user technical support

8

Application troubleshooting and support

8

AI, integrations, or automation

8

Technical documentation and knowledge management

8

Working with both business users and technical teams

Preferred (Optional):

Years

Skills/Experience

Experience with one or more Texas State Agencies

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