AV Specialist

AV Specialist

We are looking for an experienced AV Specialist to install, maintain, and troubleshoot AV systems, interactive displays, audio equipment, and Microsoft Teams Rooms across multiple sites. Hands-on AV experience, a relevant technical qualification, a valid UAE driving license, and clean police clearance are mandatory. Experience in the education sector is an advantage.

Key Responsibilities:

• Install, configure, calibrate and repair interactive flat panels, projectors, visualizers and classroom audio systems.
• Support meeting rooms, auditoria, conference facilities and Microsoft Teams Rooms across branches and offices.
• Provide AV support for Ministry events, ceremonies, broadcasts and town halls, including on-site operation.
• Troubleshoot AV signal chains - HDMI and HDBaseT distribution, matrix switchers, control systems, amplification and speaker systems.
• Support video conferencing endpoints and their integration with Microsoft Teams.
• Maintain AV standards documentation and advise on refresh and new-build specification.
• Provide escalation support to field engineers on complex AV faults across the estate.
• Manage AV spares, consumables and lamp/panel replacement cycles.
• Conduct preventive maintenance visits on high-value AV installations.

Required Technical Skills:

• Professional AV systems - signal flow, distribution, control systems (Crestron, Extron, AMX).
• Interactive display platforms and classroom audio systems.
• Video conferencing platforms with Microsoft Teams integration and Teams Rooms.
• AV-over-IP and basic networking for AV.
• Audio system setup, DSP configuration and acoustic troubleshooting.
• Cable termination and AV installation practice.

Education & Certifications:

• Diploma or Bachelor's degree in Electronics, IT or a related discipline.
• CTS (Certified Technology Specialist) advantageous.
• Manufacturer certification on interactive panel or control platforms advantageous.

Other Requirements:

• Prior experience supporting education-sector IT estate is a strong plus. Familiarity with academic-calendar-driven service demand, examination periods, classroom technology and safeguarding obligations will be considered favourably.
• Availability for evening and weekend event support.
• Comfortable working at height with appropriate safety training.
• Clean police clearance - mandatory for deployment.

Driving License:

• Valid UAE driving license - mandatory; travel across sites and emirates.