[SD] Młodszy Administrator IT

For over 20 years, we have been delivering modern technology solutions to leading financial institutions in Poland and abroad, combining a strong business focus with the highest standards of compliance and quality. We hold ISO certifications and operate in accordance with DORA, GDPR, and industry-specific regulatory requirements. In addition, we leverage AI not only to enhance efficiency but also to build new capabilities and foster innovative ways of working.

We are currently looking for a Junior IT Administrator to join our internal Service Desk team. In this role, you will provide technical support to end users while also having the opportunity to develop your skills in areas such as IT infrastructure, cloud technologies, and IT security.

Responsibilities

• Have experience working with Jira Service Management.
• Have experience with Microsoft 365.
• Can manage users and roles in Azure following the Principle of Least Privilege (PoLP).
• Have hands-on experience with Active Directory, Microsoft Entra ID, and Intune.
• Possess practical knowledge of Windows, macOS, and Linux operating systems.
• Are communicative, proactive, and solution-oriented.
• Have an English level that allows you to comfortably read and understand technical documentation.

Requirements

• Administer Active Directory in a hybrid environment integrated with Azure.
• Register, track, and manage incidents and service requests using Jira Service Management.
• Provide remote support to users working with Windows 11, Linux (Ubuntu), and macOS systems.
• Support and maintain the Azure cloud environment.
• Assist with IT security activities, including participation in ISO audits and adherence to internal policies and procedures.
• Prepare technical documentation and reports using Confluence.

Benefits

• Stable employment conditions.
• 20 fully paid learning days per year dedicated exclusively to professional development.
• A well-developed learning ecosystem, including guilds, educational projects, and internal initiatives.
• A non-corporate, collaborative work environment.
• Private medical care.
• Multisport card.
• Language learning subsidy.
• Life insurance.
• Access to a mental health and well-being support platform.
• Flexible working hours and the possibility of remote work.
• An attractive office location for those who prefer onsite or hybrid work.
• A paid Employee Referral Program.