Unity Support Engineer

Altoros - a leading IT services provider is looking for a Unity Support Engineer.

!Part-time position.

Responsibilities:

• Regularly review Unity SDK release notes on a monthly basis and:
• Identify and flag breaking changes that may impact integration with Django
• Assess the impact of each release on the existing API contract
• Perform reactive compatibility patching on the Unity client side when:
• SDK updates introduce incompatibilities
• Integration points with Django backend start failing
• Actively participate in incident diagnostics for issues such as:
• Frozen screens or stale content
• Missing or outdated content updates
• Unity client not receiving configuration from Django
• Clarify root causes
• Propose and implement fixes
• Collaborate with the backend team and external stakeholders to: document known issues and workarounds in runbooks

Requirements

• Proven experience working with Unity SDK, including understanding of:

  Release cycles and versioning strategies

  Unity Package Manager and dependency management

  Best practices for upgrading packages without breaking the project

• Strong ability to read, analyze, and modify C# code within existing Unity projects:

  Not expected to build full applications from scratch

  Focus on diagnosis, debugging, and targeted patching

• Solid understanding of how a Unity standalone application consumes REST APIs:

  HTTP client usage in Unity

  JSON serialization/deserialization

  Error handling and retry strategies

• Experience configuring and building Unity standalone targets for:

  Windows and/or Linux

• Ability to reproduce and diagnose runtime issues locally in Unity:

  Using logs, breakpoints, and diagnostic tools

  Isolating issues related to networking, configuration, or SDK behavior

• Practical knowledge of Unity plugins and Package Manager:

  Updating dependencies safely

  Resolving conflicts and version mismatches

  English level B2+:

  Comfortable reading technical documentation and runbooks

  Able to communicate clearly with clients and stakeholders

Nice to have requirements:

• Experience using Unity in the context of: digital signage, Kiosk systems, Interactive displays

  (not traditional game development)

• Basic understanding of Django REST API from the client perspective: how endpoints are structured, common patterns for configuration and content delivery
• Familiarity with GCP Cloud Run at a conceptual level: understanding what it is and how to interact with it
• Experience working with jump PCs / RDP for remote diagnostics: navigating remote environments, collecting logs and reproducing issues on remote machines

  Engagement:

• Part-time: up to 10 hours/month.
• Duration: 6-12 months, starting August.
• Working window: Mon-Fri, 15:00-00:00 Warsaw time. You are not expected to be present at the monitor although the shift, although be able to handle a task within 4h-1 business day
• Fully paid onboarding 20h August-October 2026
• Location: Poland or westward.

Benefits

We are hoping for fruitful collaboration.

Join Our Team!