Staff Site Reliability Engineer

About Altruist

Altruist is transforming the multi-trillion dollar wealth management industry by building an AI platform for wealth professionals. We partner with financial advisors nationwide, empowering them to grow, optimize time and resources, and deliver superior outcomes for their clients.

We're looking for exceptional talent to help us achieve our mission of making financial advice better, more affordable, and accessible to all. If you're passionate about challenging the status quo and want to do the most important work of your life, we'd love to meet you!

But first, our values

Kindness - Kindness doesn’t just equal niceness. We listen to understand. We embrace, and encourage healthy debate and diverse perspectives. We approach conflict openly, honestly, and respectfully.

Brilliance - Humility is the skill we’re most proud of and possessing a growth mindset is always top of mind. We take ownership in everything we touch; regularly using our unique superpowers to reach a common goal as a team. We succeed and fail as one.

Grit - When challenges arise, we stay laser focused on achieving our mission and finding a way forward, even when it’s hard. We are nimble and maintain a sense of urgency, swiftly adapting to change and overcoming obstacles.

This is a hybrid role based in Los Angeles (Culver City) or the San Francisco Bay Area (FiDi), with an expectation of being in the office at least three days per week.

The opportunity

Altruist is in the midst of an exceptional growth phase and we’re excited to hire a high performing Staff SRE to join our growing Platform team. In this role, you will focus on performance and resilience of robust backend systems across all product teams. You will collaborate closely with engineering leadership, product managers, and cross-functional teams to solve challenging technical problems and deliver exceptional solutions. You will contribute to solutions with shared infrastructure that benefit all of Altruist.

Your impact

• Mentor and guide teams in implementing secure coding practices to ensure code is both performant and resilient against security vulnerabilities.
• Implement best practice observability with Open Telemetry, logging, standard SLOs, 
• You will own the Incident Response process design and followups 
• Employ automated testing practices to ensure high-quality code.

What you bring

• Experience - 7+ years of experience building scalable backend services at a B2B financial services, fintech, or SaaS organization
  • Proficiency with Java, Spring Boot, and RESTful APIs.
  • Expertise in microservices architecture and distributed systems.
  • Strong knowledge of SQL (Postgres, MySQL).
  • Familiarity with containerization and orchestration tools: Docker, Kubernetes and Helm
  • Understand the importance of performant and reliable systems
• Education - Ideally looking for a B.A. / B.S. degree in relevant fields such as Computer Science or Software Engineering but experience and understanding are just as important
• Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks (i.e. Kubernetes, Kafka, Temporal, and Snowflake)
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives. 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.
• Bonus points if you bring
  • Expertise with AI (Claude ) best practices
  • Proficient with cloud infrastructure, particularly AWS.
  • Experience with managing tabletop exercises
  • Practiced Continuous Integration/Continuous Delivery, pipelines in Gitlab a plus.
  • Familiarity with tooling such as Terraform, Debezium, Temporal, and Open Telemetry
  • Knowledge of brokerage platforms and financial services industry.

San Francisco, CA salary range

$203,000—$275,000 USD

What we bring

Attracting and retaining top-tier talent is a priority. We are proud of the culture we’ve built and are cognizant of the ever-changing professional landscape. Our dynamic offering of perks and benefits are tailored for you to feel your best while doing your best.

• Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX. Our offices are intentionally designed for comfort, collaboration, and productivity. 
• Competitive total compensation.
• Premium healthcare, dental, and vision insurance plans (HMO and PPO).
• 401k savings plan with a 4% match and immediate vesting.
• 16 week paid parental leave after one year of employment.
• Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
• Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.).
• Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.).
• One month work from anywhere policy (with the exception of a few countries).

Total compensation includes a competitive benefits package, along with a bonus program for eligible roles. For salaried positions, a salary offer will be determined by a number of factors including experience, skill level, internal pay equity, geographic location, and other relevant business considerations. We review all employee pay and compensation programs regularly to ensure fair, equitable, and competitive pay. At Altruist, we are committed to providing fair, equitable, and competitive compensation by leveraging market data to inform our pay bands. Base salaries will be reviewed at regular intervals throughout the year, typically in conjunction with performance review cycles. By evaluating compensation on a regular basis, we are able to reward high performance and ensure all employees have opportunities for growth.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Altruist we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.