Shift Engineer - Aman Academy

Join our team at the Aman Academy, our dedicated learning and development centre located near our flagship property, Amanpuri, in Phuket. Designed to support the growth of our colleagues across the brand, the Academy provides immersive training, leadership development and service excellence programmes that help cultivate the exceptional skills, craftmanship and personalised hospitality which sets Aman apart.

Role

The Shift Engineer is responsible for ensuring the safe, efficient, and reliable operation of the Academy’s engineering systems and building services during their assigned shift. Reporting to the Engineering Supervisor, this role performs preventative and corrective maintenance, responds promptly to equipment faults and emergencies, and ensures compliance with company standards and local regulations.

Working closely with departments across the Academy, the Shift Engineer plays a key role in maintaining uninterrupted operations, occupant comfort, and exceptional service standards. The successful candidate will proactively resolve technical issues, maintain accurate maintenance records, and support seamless communication and handovers between shifts.

Responsibilities

· Monitor, maintain, and troubleshoot mechanical, electrical, HVAC, plumbing, water treatment, and building systems to ensure safe and reliable operations.

· Perform preventive and corrective maintenance activities in line with established schedules and operational procedures.

· Respond promptly to engineering emergencies and equipment failures, coordinating technical support and escalation where required.

· Support the readiness and compliance of fire and life safety systems through routine monitoring, testing, inspections, and fault reporting.

· Adhere to all engineering safety standards, including permit-to-work processes, equipment isolation, lockout/tagout procedures, and regulatory requirements.

· Maintain accurate shift handovers and engineering records, documenting equipment status, maintenance activities, utility readings, and outstanding issues.

· Coordinate with operational departments and external contractors to ensure maintenance works are completed safely, efficiently, and with minimal disruption.

· Monitor plant performance and utility consumption, identifying opportunities to improve energy, water efficiency, and operational reliability.

· Manage engineering tools, equipment, and spare parts inventories, ensuring work areas remain safe, organised, and fully operational.

· Update maintenance documentation, track recurring equipment issues, and communicate risks, defects, and maintenance requirements to engineering leadership.

Requirements

· Diploma or equivalent technical qualification in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or a related discipline.

· Minimum three years of hands-on engineering or maintenance experience, preferably within a hotel or resort environment.

· Previous experience in a shift engineering, duty engineering, or similar operational role is preferred.

· Practical knowledge of building services systems, including HVAC, electrical distribution, generators, pumps, plumbing, hot water systems, and water treatment.

· Working knowledge of fire detection, fire protection, emergency response procedures, and occupational safety requirements.

· Ability to diagnose equipment faults, perform basic troubleshooting, and coordinate repairs in accordance with approved procedures and personal competency.

· Familiarity with preventive maintenance systems, maintenance documentation, and shift reporting; experience with a computerised maintenance management system (CMMS) is advantageous.

· Proficiency in Thai sufficient to communicate effectively with local colleagues and contractors.

· Willingness and ability to work rotating shifts, including night shifts, weekends, and public holidays as required.

Benefits

At Aman Academy, we are committed to creating an environment where colleagues can learn, grow, and contribute to the development of future hospitality leaders. The Chief Steward plays a vital role in ensuring our facilities and operations reflect the excellence, attention to detail, and service culture that define Aman.

This position is ideal for a versatile hospitality professional who enjoys a hands-on operational role and takes pride in maintaining exceptional standards while supporting a broad range of Academy activities