Business Operations Manager, Germany Public Sector

For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure. We are a team of builders that set out every day to innovate on behalf of AWS’s largest customers and disrupt the status quo on their behalf. We don’t sit back and watch the world change; we’re the ones changing it. And we are on the hunt for curious and inventive builders who want to join a team where every day is full of engaging and meaningful work.

The AWS Worldwide Public Sector (WWPS) Germany team is seeking an experienced Sales Operations professional to partner with the our Germany Sales Leadership team to define, land and execute against the organization’s strategic priorities. This role is a regional "COO of Sales", responsible for everything from helping the Sales Leader define local market strategies and programs through to the day to day execution of the business operations. This role serves as the trusted advisor to the regional sales leadership team, supporting their business operations both tactically and strategically.

The Germany Sales Operations Manager has three key priorities: 1) manage all day-to-day sales operation execution activities in a highly independent manner in partnership with the Germany Sales leader 2) act as a thought leader to identify and solve root causes for process improvement and to define new frameworks as the business scales and 3) drive the sales operations strategic support activities for annual and long range planning, forecasting, and other necessary strategy narratives.

The Germany Sales Operations Manager is an expert in key operational activities, including but not limited to sales forecasting, revenue routing, territory design, sales incentive compensation, quota setting, opportunity pipeline management, annual territory planning, goals setting and organizational planning.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

· Own the quantitative analysis of sales performance to evolve from data and reporting to meaningful analyses and insights.

· Drive evolution and enhancement of operations tools and processes, aimed at automation and enhancement of your immediate and broader business processes.

· Solve problems and own escalations to the ongoing evolution and improvement in sales frameworks, systems and processes.

· Support the central operations team in annual operations planning, including territory design, customer segmentation, international teaming agreement, headcount management, account ownership transition facilitation, account planning and more.

· Ad-hoc analysis and project based work

· Facilitate interlocks to ensure ongoing consistency in goal definition and measurement between cross-functional teams’ and the sales organization’s goals.

The ideal candidate is strategic, requires little oversight, and is independent. This professional should be able to work across cross-functional teams in a productive manner and can work through ambiguity and most blockers. They should look to solve root causes of problems and innovate to develop processes and frameworks to scale. They also have a developed financial acumen and a deep analytical background. This is a hands-on role; a successful candidate must be willing and eager to “roll up their sleeves”.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- Bachelor's degree or equivalent

- Experience using Microsoft Excel to manipulate and analyze data

- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred qualifications

- Experience presenting to senior leadership

- Experience using Salesforce (or other CRM tool) or BI tools

- Speak, write, and read fluently in German and English at C1 level or above

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.