Category Manager

Amazon Australia's Retail team is looking for a Category Manager to join us as we continue growing and setting new standards in e-commerce for Australian customers. This is a strategic, hands-on role requiring deep commercial acumen, P&L ownership, and the ability to conduct sophisticated analysis that drive strategic business decisions. You'll need to be comfortable working with multiple metrics and KPIs, conducting complex analysis, and making data-driven decisions. As a Category Manager, you'll be a passionate advocate for customers while developing your category through strong supplier relationships. You'll also act as a Subject Matter Expert in your field, coaching and developing team members and peers.

A successful Category Manager will:

- Enjoy a high degree of ownership: this will include owning the category P&L, driving ranging decisions, category expansion, and identifying operational efficiencies across your portfolio

- Bring analytical depth: going beyond reviewing data to proactively dive deep into metrics, uncover opportunities, and build actionable strategies

- Be a skilled negotiator: confidently leading commercial discussions to secure optimal terms while fostering long-term, mutually beneficial partnerships and earning trust with stakeholders

- Embrace a growth mindset: demonstrating resilience, curiosity, and a genuine appetite for continuous learning, including Amazon’s ways of working such as document-led meetings and culture of high velocity decision making.

- Technology & AI Adoption: Embrace AI and new technologies, diving into Amazon's tools and systems quickly and confidently

- Thrive in a fast-paced environment: demonstrating strong organisational skills and effectively prioritising competing demands across multiple workstreams

Amazon values diverse experiences and candidates with transferable skills are encouraged to apply. We are hiring across multiple business units and will help match your profile to one of the exciting categories as we go through the hiring process. Our categories include:

- Consumables (Grocery, Beauty, Household, Pet, Personal Care or Baby)

- Fashion (Luggage, Shoes, Watches or Clothing)

- Electronics (Audio, Consumer Electronics, TV or Camera)

- Home & Living (Toys, Kitchen, Sports, Lawn and Garden, or Office)

- Entertainment (Physical Books, Video Games, Music, or Digital Products)

Why Amazon?

Beyond joining one of the world's most customer-centric companies, you'll enjoy a range of benefits that make Amazon a great place to work:

- Dogs at Work: our popular program proven to lower stress and boost morale, running successfully across our Australian corporate offices

- Commuter benefits, helping you save on the cost of your daily commute

- Subsidised health insurance for you and your dependents, on top of salary continuance (income protection) and life insurance

- Inclusive culture: Amazon celebrates diversity of background, experience, and thought as a key driver of innovation and our mission to be the most customer-centric company in the world

This position requires full-time in-office presence 5 days per week at our CBD location.

Key job responsibilities

- Drive Category Strategy: Own end to end category performance, develop growth strategies, and make data-driven ranging decisions

- Demand Forecasting: Create forecasts of demand based on multiple sources, including local sales history, other locale data, external market insights, and vendor feedback to inform strategic decision-making

- Build Strategic Partnerships: Lead commercial negotiation and cultivate long term relationships with existing and potential supplier partners to create mutually beneficial growth opportunities

- Pricing & Promotion: Shape pricing strategies that balance profitability with customer value. Partner with marketing teams to plan and execute impactful promotional events.

- Analyse and Optimise: Dive deep into complex data to identify trends, improve operational efficiency, and enhance the customer experience

- Collaborate Across Functions: Partner with marketing, finance, supply chain, and advertising teams to achieve holistic business objectives

- Develop Team Capabilities: Act as a subject matter expert, coach colleagues, and contribute to team knowledge development

A day in the life

Your day will be dynamic and collaborative, balancing strategic thinking with hands-on execution. You'll analyse category performance, negotiate with supplier partners and develop creative solutions that drive results. Expect to move between deep analytical work, cross-functional collaboration, and strategic relationship building.

About the team

We are a passionate group of professionals dedicated to reimagining retail through customer-focused innovation. Our team thrives on diverse perspectives, collaborative problem-solving, and a commitment to continuous learning. We believe in empowering individuals to make meaningful impacts that transform how Australians shop online.

Hear from our team

Curious about what it's really like to be a Category Manager at Amazon Australia? Watch Rachael share her experience at Amazon. From transitioning out of a fashion and beauty background into Smart Home, to embracing data-driven decision making, vendor negotiations, and a team culture that make the role unique.

Basic qualifications

- Bachelor's degree, or 3+ years of professional or military experience

- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience

- Experience with financial analysis and P&L ownership

Preferred qualifications

- Experience managing large data sets and utilizing to drive performance and process improvements

- Experience in vendor negotiations, pricing and promotion, inventory management, and product development

- Knowledge of finance, accounting, business or related field focused on analytics

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.