Data Center Controls Engineer, US-West, SFO

As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.

Key job responsibilities

- Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.

- Provide technical assistance and support to operations during the life cycle of the data center. Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.

- Develop BMS & EPMS project scope of work, schedule, budget, and level of efforts (LOE) for projects requested by customers and stakeholders.

- Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.

- Assist in procurement-related activities including request for quotation/proposals, responding to requests for information, review of vendor proposals and issuance of purchase orders.

- Participate in the AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.

- Attend project-related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders' management.

- Support Controls project-related commissioning activities in the data centers.

- Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.

- Develop and modify controls logic programming and graphical user interfaces.

- Manage multiple stakeholder deliverables and requirements, and navigate challenging situations.

- Financially manage BMS and EPMS service contracts.

- Frequently visit (locally) assigned in-operation and/or under-construction data centers to troubleshoot, meet customers, and supervise vendors' work to ensure compliance with the scope, design, SOO and applicable local codes.

A day in the life

As a Data Center Controls Engineer, your primary customers are Data Center Engineering Operations (DCEO), who depend on you to deliver reliable, well integrated Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS). The problems you solve are technical: modifying controls logic to address operational issues, developing Methods of Procedure (MOPs) for firmware upgrades, or investigating complex alarm discrepancies across monitoring systems. For new builds, you own the controls scope from vendor submittal review through commissioning and turnover. You manage vendor relationships, budgets, and schedules for both service contracts and capital projects. Your internal stakeholders include your Controls Manager, Controls Technicians you provide technical direction to, and partner teams (Construction, Critical Projects Implementation, Commissioning, DCEO).

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic qualifications

- Experience with Industrial control systems, both hardware and software

- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree.

- 5+ years of experience with industrial controls in a critical environment (data center, pharmaceutical, oil & gas, petrochemical, laboratory, power, water, etc.).

- 4+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution.

Preferred qualifications

- Master's degree or above in Mechanical or Electrical Engineering

- Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application-specific controllers, software and networks.

- Experience using common industrial communication protocols (MQTT, BACnet and/or MODBUS).

- Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.

- Ability to manage multiple stakeholder deliverables and requirements, and navigate difficult situations.

- Experience designing data centers or critical MEP infrastructure.

- Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP).

- Prior AWS/Amazon experience.

- 4+ years military service.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Clara - 128,000.00 - 214,000.00 USD annually