Data Center Physical Security Manager, DC Security Amer-Southwest

AWS is seeking an exceptional Data Center Security Manager with a proven track record of assessing and improving security programs, strong project management experience, comprehensive security program knowledge, and deep expertise in resolving difficult security problems in ambiguous environments.

As a Data Center Security Manager at AWS, you will be the primary point of contact for physical security posture across your assigned availability zones, sites, or campuses. You will assess and improve existing security programs - including in areas where security tasks, strategy, and priorities may not yet be defined. You will resolve difficult security problems in the absence of SOPs, contribute to developing strategic goals for your cluster, and deliver security operations projects at the cluster level or lead a security project team. You must be able to operate with limited guidance, adapt operational plans to difficult and changing security scenarios, make trade-offs between time, quality, and resources, and communicate clearly and compellingly across an increasing diversity of locales, roles, and functions.

Key job responsibilities

Assessing and improving existing security programs across assigned availability zones, sites, or campuses, including where strategy and priorities may not be defined

Resolving difficult security problems in the absence of SOPs and adapting operational plans to changing security scenarios

Contributing to developing strategic goals for the cluster, with work that may have regional impact

Delivering security ops projects at the cluster level or leading a security project team

Ensuring security program compliance with AWS security policies and procedures

Assessing vendor compliance, defining security success metrics, and requesting corrective actions from vendor management teams

Contributing to risk and security management by making difficult trade-off decisions and providing recommendations

Creating, optimizing, and eliminating SOPs to ensure processes remain relevant and align with team strategy

Providing support for investigative actions in collaboration with HR, Legal, global security team, and law enforcement agencies

Participating in business continuity/resilience planning, development, and deployment

Owning COEs, including writing action items and resolving them

Delivering QBR inputs and participating in writing PR/FAQs and other narratives (1-pagers, 6-pagers)

Partnering with peers and internal teams to develop solutions that help the AZ/campus/cluster meet objectives

Communicating proactive measures that reduce security misses and identify issues early; creating mitigation plans when problems arise

Recruiting, interviewing, and beginning to mentor

A day in the life

As a Data Center Security Manager, you will start your day reviewing overnight security operations reports and incident summaries, ensuring continuity across your assigned availability zones, sites, or campuses. You'll connect with your team to prioritize tasks, address emerging concerns, and align on critical deliverables.

Your mornings typically involve a mix of strategic planning and hands-on execution. You might spend time developing security program enhancements where strategy and priorities aren't yet defined, conducting site walkthroughs to assess physical security controls, or collaborating with cross-functional partners - including Facilities, IT Operations, and Regional Leadership - to address security gaps or implement new protective measures. You'll manage multiple concurrent projects at the cluster level while continuously triaging priorities and making trade-offs between time, quality, and resources.

Afternoons often focus on stakeholder engagement and program management. You'll meet with internal customers to understand their security requirements, brief leadership on program status and risk posture, and assess vendor compliance - requesting corrective actions when necessary. You may contribute to QBR inputs, write PR/FAQs and narratives, or develop solutions to difficult security challenges that require creative problem-solving in the absence of established procedures.

Throughout the day, you'll balance independent decision-making with collaborative problem-solving, adapting operational plans to changing security scenarios. You'll optimize existing SOPs, eliminate low-value processes, and create mitigation plans when problems arise. You'll also dedicate time to mentoring, recruiting, and driving continuous improvement across your security programs.

Your day concludes with planning for the next day's priorities, documenting progress on key projects, and ensuring your team has clear guidance. In this role, no two days are exactly alike - you must be comfortable with ambiguity, difficult trade-off decisions, and delivering exceptional security services with limited guidance.

About the team

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

- Experience working on physical security design and implementation of Access Control/Intrusion Detection and CCTV Surveillance systems

Preferred qualifications

- Experience acting as a Program Security Officer, Security Specialist, or Security Manager with duties including interpreting and implementing requirements within the personnel, industrial, and physical security disciplines and overseeing security operations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Wilmer - 80,000.00 - 140,000.00 USD annually