Engineering Operations Technician, AKL Cluster

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation tools they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This is a unique opportunity to join AWS as a Data Centre Engineering Operations Technician (EOT) in Auckland. You will support our Data Centre facilities and the critical equipment that keeps us running. This includes LV electrical lineups, diesel power generators, HVAC and fire suppression systems. You will be responsible for the day-to-day operations and maintenance of the critical infrastructure, supervising colocation and specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.

Key job responsibilities

As a Data Center Engineering Operations Technician, your responsibilities will include:

- Manage your site, including the collocation vendor and associated sub-contractors, ensuring that all work is performed to AWS high standards, observing established practices, procedures & local legislation.

- Reviewing the management of both routine and corrective maintenance on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

- Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.

- Create and implement projects to increase current facility capacity, efficiency, sustainability & reliability.

Additional role requirements

- This role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely

- This role has a rostered on-call requirement to provide 24x7 support. This may change based on the future needs of the business

- Must have suitable IT skills with knowledge and experience using Microsoft applications.

- Due to the location of our sites, candidates should possess a valid driver's license and their own vehicle.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- 4+ years of relevant work in a data center or other critical environment experience

- 5+ years of Microsoft Office including Outlook, Word, and Excel experience

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

- Experience in vendor management

Preferred qualifications

- 3+ years of construction or project management experience

- Electrical or mechanical Journeyman License

- operating engineering license such as DC II, DC III, or equivalent

- Experience in construction or project management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.