HR Business Partner

Are you a seasoned HR leader that’s adventurous, innovative, able to move at the speed of light, and interested in using your HR skills to help evolve the way we serve our customers? Are you interested in being part of an HR organization that operates as a business, starts with our customers and works backward to deliver meaningful products to our business? Are you passionate about changing customer’s lives for the better? Are you passionate about leading and developing a team of HR professionals? If this sounds exciting to you, then consider joining us as an HR Business Partner in our Customer Fulfilment HR team!

This role will partner with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across the broader HR team. To be successful in this role, you must understand business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience.

To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.

Additionally, successful candidates will demonstrate:

• The ability to lead, develop, and inspire a team of HR professionals in a high growth, rapidly changing environment

• Being an enthusiastic team player with a strong drive to create a positive work environment

• The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"

• A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions

• Strong internal and external customer service focus

• The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company

• Understand the entire talent system and each stage of the employee lifecycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced by upstream and downstream talent programs

• Bias for action, strong work ethic, and desire to achieve excellence

• Must be able to interface at all levels of the organization

• Operates with autonomy and discretion

• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement

• Experience with rapid and complex changing work environment

• Ability to support a 24/7 environment that has multiple shifts and a significant staffing ramp during our seasonal peak in the fourth quarter. Must be willing to work a flexible schedule that includes nights, weekends and holidays.

Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows.

Key job responsibilities

Understanding business goals and recommending new approaches, policies and procedures to drive continual improvements in business objectives, productivity and development of HR within Amazon

Creating and driving effective development, employee relations, retention and reward programs

Implementing HR initiatives to drive and maintain an overall culture of excellent employee relations and communication

Coaching and mentoring key stakeholders and leaders across the Kemps Creek site

Proactive gathering of data from appropriate sources to drive decision making

Collaborate effectively across an number of internal and external teams including Finance and Payroll

A day in the life

A typical day in this role involves providing leadership guidance, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. Responsibilities also include partnering with leaders at multiple levels of the organization to develop forward-looking goals and actions focused on the employee experience and operational objectives. Every day brings exciting new opportunities to make a meaningful impact on the lives of our employees and customers.

Basic qualifications

- 1+ years of human resource business partner or blend of operations and HR experience

- Experience as a human resource business partner or a blend of operations and HR

- Experience supporting hourly employee client group

- Experience working with and protecting confidential and sensitive HR information

Preferred qualifications

- Bachelor's degree in Human Resources Management, Business Administration or a related field

- Experience in human resources at companies supporting 250-500 or more associates

- Experience with Microsoft Word, Excel, and Payroll Systems or HRIS

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.