Network Development Engineer II - Wireless, OTN-Wireless

The OpsTech Networking(OTN) Wireless team builds next-generation connectivity infrastructure that powers Amazon's global fulfillment and operations network. The team manages Wireless connectivity solutions and operations for over 2,800 sites worldwide, supporting Amazon Operations and Grocery businesses.

We are looking for a Wireless Network Development Engineer to provide technical thought leadership in the evolution of our next-generation wireless networks. Our networks support an ecosystem of autonomous robotics, industrial IoT, sensors, drones, location tags and various other mobile devices. As an engineer you need to be comfortable with taking risks and iterating on designs to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes and you are respected as an influencer. In this role you will architect the largest fulfillment network in the world, and provide guidance and mentoring to network support teams to develop their skills and reinforce best practices.

The OTN team has broad scope supporting multiple business units globally, from the smallest delivery locations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.

Key job responsibilities

Your responsibilities will include:

- Identifying, developing, and delivering technical solutions that improve the Availability of our wireless network technologies.

- Understand customer needs and create technical solutions utilizing wireless networking technologies.

- Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized solutions.

- Dive deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.

- Evaluate new technologies, lab test/certify solutions, conduct proof of concepts, run books definition, and lead pilot deployments.

- Innovate and automate infrastructure testing, deployment, operations, and life cycle management.

- Define the strategy for future team processes and tools which improve how we maintain and manage the infrastructure effectively, efficiently, and safely.

- Contribute to hiring and developing top talent at Amazon.

- Be a part of Global support organization that provides 7X24 escalation support on shift rotation basis. Some night and week end support may be required.

A day in the life

The OpsTech Networking organization supports multiple business units globally, from delivery stations in emerging markets to advanced automated fulfillment centers across the globe. This group works on both tactical improvements and long-term strategic projects. This opportunity will enable you to grow your skills as an engineer and have a lasting impact on Amazon's Wireless infrastructure.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

- Medical, Dental, and Vision Coverage

- Maternity and Parental Leave Options

- Paid Time Off (PTO)

- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The OpsTech Networks Wireless team (OTN-Wireless) owns designing, deploying, and operating wireless network products that enable network access and communications for all Amazon Operations (Ops) sites across the globe. This consists of 479,306 access points connecting 1.4 million customer devices. Our primary customers are Amazon Air, Amazon Fulfillment Technologies (AFT), Amazon Logistics (AMZL), Amazon Robotics (AR), Amazon Transportation Services (ATS), Global Customer Fulfillment (GCF), Global Specialty Fulfillment (GSF), and OpsTech Solutions (OTS). We collaborate across IT to leverage technical resources and expertise to deliver products that delight our customers and ensure they are highly secure, available, scalable, performant and cost optimized. OTN-Wireless is organized into 3 teams: Product Engineering -responsible for designing and on-boarding wireless networks, Reliability Engineering- responsible for providing high availability and end-end support for the customers, and Compliance Engineering - to support adherence to WiFi policy, automating and maintaining golden configuration and firmware compliance.

Basic qualifications

- Knowledge of Wi-Fi, Bluetooth, and networking

- Bachelor's degree in Computer Science, Computer Engineering, or related technical field; OR 3+ years of hands-on technical work experience in networking or wireless infrastructure

- 4+ years designing, deploying, or managing enterprise wireless networks supporting concurrent devices

- 4+ years of expereince of demonstrated expertise in 802.11 protocols (a/b/g/n/ac/ax) and RF fundamentals including channel planning, power management, and interference mitigation

- 2+ years of experience with IP networking fundamentals: packet capture analysis, DHCP, DNS, STP, BGP, SDWAN architectures

- 1+ years coding and automating network operations using Python, C, C++, Java, Ruby, or PowerShell

- Experience operating high-density wireless deployments with 50+ access points per site

Preferred qualifications

- Proficiency with Ekahau or equivalent survey tools for conducting site surveys and RF modeling across facilities of 100,000+ square feet

- Working knowledge of 802.1x authentication, RADIUS infrastructure, and EAP-TLS certificate-based authentication

- CWNE (Certified Wireless Network Expert) or CCIE Wireless certification

- Experience with AI-powered tools for network automation, diagnostics, and operational efficiency

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 134,400.00 - 181,900.00 USD annually

USA, TX, Austin - 136,000.00 - 184,000.00 USD annually

USA, WA, Bellevue - 136,000.00 - 184,000.00 USD annually