OTR supervisor, Operation
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Location
In office (Alexandria)
Visa
Sponsors visas in United States, Ireland, United Kingdom; no register of this country names it
Employment
Full-Time
First seen by Alion on Oct 5, 2026. Amazon scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Amazon is an American technology and retail conglomerate founded by Jeff Bezos in 1994 as an online bookstore and headquartered in Seattle, Washington. It operates the world's largest online marketplace together with a global logistics network, physical grocery stores and a third-party seller platform that accounts for most units sold. Amazon Web Services, launched in 2006, is the leading public cloud provider and generates the majority of the group's operating profit, while advertising, Prime Video, Alexa devices and Kuiper satellite broadband round out the business.
Backed by General Catalyst, Plug and Play, Kleiner Perkins
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our team as a OTR Supervisor In this role you will lead and be responsible for supporting delivery associates through each step of the delivery process and tracking delivery metrics. You will also be responsible for guiding all delivery associates in safety compliance.
Key job responsibilities
Key job responsibilities
- Partner with leadership to coordinate facilitate and measure training related activities for groups of Delivery Associates.
- Track and monitor performance including on road ride behinds to measure on-road quality adherence to standards and identify re-training and process improvement opportunities.
- Support standard work and safety programs.
- Train new Delivery Associates on how to drive and operate the vehicles
- Cultivate and sustain a safe environment high-quality customer delivery professional driver experience and positive culture.
- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas
- Conduct weekly performance reviews with delivery partners
- Establish trust and credibility by maintaining a high level of integrity communications and professional demeanor.
- Able to work 40 hours/week and overtime as required
- Work flexible schedule (weekends and/or overnight shifts)
- Able to lift 49 pounds stand and walk during shifts lasting up to 12 hours.
- Experience managing teams
- Experience with planning performance metrics and process improvement
- Experience in logistics
- Experience with data analysis
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Key job responsibilities
- Partner with leadership to coordinate facilitate and measure training related activities for groups of Delivery Associates.
- Track and monitor performance including on road ride behinds to measure on-road quality adherence to standards and identify re-training and process improvement opportunities.
- Support standard work and safety programs.
- Train new Delivery Associates on how to drive and operate the vehicles
- Cultivate and sustain a safe environment high-quality customer delivery professional driver experience and positive culture.
- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas
- Conduct weekly performance reviews with delivery partners
- Establish trust and credibility by maintaining a high level of integrity communications and professional demeanor.
- Able to work 40 hours/week and overtime as required
- Work flexible schedule (weekends and/or overnight shifts)
- Able to lift 49 pounds stand and walk during shifts lasting up to 12 hours.
- Experience managing teams
- Experience with planning performance metrics and process improvement
- Experience in logistics
- Experience with data analysis
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
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