Proserve Account Executive, Professional Services

Proserve is responsible for driving revenue, adoption, and growth from the largest and fastest growing enterprise-level customers including public sector.

Are you interested in working with the largest enterprise organizations in Malaysia as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?

The Amazon Web Services Professional Services team is looking for a Proserve Account Executive ( PAE) that can manage the working relationship with large organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The PAE is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

We are looking for a professional who has

- Extensive experience of IT consulting/management experience, with demonstrated IT Digital Transformation experience in customer-facing roles.

- Business consulting experience in transforming customer operations through technology including cloud adoption , ML/AI, and automation.

- Experience with account growth, sales quotas, project and program deliveries, etc.

- Large company account executive experience in the Financial Services Industry in IT and business consulting including relationship management, achieving growth targets, high customer satisfaction achievement, project portfolio management, and contract negotiations.

- A proven track record of managing and delivering large-scale enterprise IT programs

Key job responsibilities

- Long term development of Global Organizations

- Engage with customers to understand their business drivers and application portfolio

- Development of long term Cloud Strategy for customers

- Identify & develop specific opportunities and supporting business cases

- Deal shaping, including estimations and deal pricing

- Contract negotiations & closing

- Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities

- Mitigation of delivery risks & issues

- Overseeing delivery of projects in account, ensuring high quality delivery

- Act as single person of contact for Customer executives, developing deep, trustful relations

- Educate customers on AWS services and translate those into a clear business value proposition

- Envision and inspire customers

- Coaching Customer and Partner teams to be self-sufficient.

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- Experience managing and delivering large-scale enterprise IT projects

- 15+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.

- Experience working with large multi-national organizations as the Consulting Services lead for clients, delivering Business Transformation projects, and own a bookings/revenue target

- Experience in account engagement and management, including identifying, developing, and executing complex transactions

- Ability to establish relationships with C-Suite and translate the power of cloud computing into a core business enabler and to articulate business outcomes for C-Suite discussion.

Preferred qualifications

- Experience in contracts management, leading or supporting contract negotiations, and drafting contracts, or other comparable roles

- Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices

- Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.

- Designing, building, and operating global IT processes and infrastructures.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.