Quality Assurance Engineer, FBA

READY TO DO SOMETHING BIG?

How would you build the next generation of mission critical systems and services that power the ability to send, store and manage billions of products across the globe on behalf of our selling partners?

Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. Similar to how AWS provides infrastructure as a service, FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, in 135 countries worldwide, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces.

Our team is working to solve what is arguably the most difficult eCommerce problem that exists today: building sophisticated, scalable technology to effectively simplify the complexity of connecting millions of FBA sellers with hundreds of millions of consumers who buy their products. Even small improvements result in millions of dollars in savings for our sellers and customers. Given the importance of small and medium sized businesses, these savings are what helps drive the global economy.

Specifically, the Send to Amazon - STA Platforms (STAP) team is part of the broader Inbound Workflows and Platforms organization. The STAP team owns the user interface platform that enables sellers to inbound products to Amazon. As the owners of this platform, the STAP engineering team is responsible for the codebase, development practices, CI/CD pipelines, and providing on-call support. The team is also accountable for the inbounding workflow built on this platform, which supports a wide range of marketplaces categorized as "Worldwide" (WW). This encompasses the end-to-end engineering and quality assurance for the seller-facing UI on Seller Central. Additionally, the STAP team owns various services that they have inherited over time from other teams. The QA team within STAP specifically owns manual feature and regression testing across multiple initiatives, both within the inbound workflows organization and beyond.

We operate as a startup within Amazon, providing our team great flexibility in product and technology direction. Come, join us and build the future!

Key job responsibilities

- Design and develop comprehensive test strategies, test plan, automation, and methodologies to ensure the quality and reliability of software products.

- Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.

- Define release planning and provide input on the readiness of software for production deployment.

- Work with component teams to identify the pain points in their area and provide technical guidance.

- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and security testing.

- Identify and document defects, issues, and potential areas of improvement in the software development process.

- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.

- Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve testing processes.

- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.

Basic qualifications

- 5+ years of quality assurance engineering experience

- Experience in automation testing

- Experience in manual testing

- Experience scripting or coding

- Experience as QA lead on medium to large sized projects

- 5+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience

- Knowledge of QA methodology and tools, with demonstrated experience in an QAE role

- Excellent English written and verbal skills

Preferred qualifications

- Experience with at least one automated test framework like Selenium or Appium

- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

- Knowledge of at least one modern object-oriented programming language such as C++, Java, Objective C

- Experience developing high quality test plans, test designs, test strategies, and test execution

- Experience in leading/coordinating work for other test teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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