Reliability Maintenance Engineering Area Manager, RME

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

Create, oversee, and drive a culture of safety and wellbeing

Analyse and implement changes to keep quality and productivity at a consistently high level

Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility

Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what’s happening at your site. This involves collecting data and solving problems in a fast-paced environment. You’ll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training.

About the team

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or innovative tech like Amazon Robotics and our Complex Item Sorter.

Basic qualifications

- Bachelor's degree in Electrical, Mechanical, Industrial or Civil Engineering

- Relevant experience in people management

- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

- Relevant experience in using data or anecdotal evidence to influence business decisions

- Advanced proficiency in verbal and written English and local language

Preferred qualifications

- Experience working with Lean, Six Sigma and Kaizen techniques

- Experience working in another logistics environment

- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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