Security Program Manager, DC Security, AWS DC Security

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS DC Security is looking for a Security Program Manager (SPM) to join our team. This is a partially hands-on role responsible for physical security hardware across data centers and support facilities in the Melbourne region - from design and installation through to maintenance and compliance.

The Role:

You will be an individual contributor on a team of three SPMs, working directly with Data Center Security Managers (DCSMs), Data Center Operations teams, and internal and external stakeholders.

You will oversee the design, deployment, and maintenance of physical security systems including Access Control, Intrusion Detection, CCTV, and Passive and Active Barriers. This covers new data centers, expansions, support facilities, and special security programs - all consistent with AWS security standards.

You will work with limited guidance. You will lead projects, develop solutions, author security design documentation and contracts, and manage vendor relationships to ensure industry-leading systems are deployed and maintained.

Who you are:

You have a deep understanding of electronic and physical security systems. You use that expertise to make the right decisions for security projects and site sustainment. You tackle complex security problems and compliance requirements - clearing blockers and escalating when needed.

You are comfortable identifying risks, asking the right questions to the right teams, and recommending solutions that balance security requirements against operational constraints. You communicate clearly with technical and non-technical audiences, written and verbal, and you drive discussions to decisions.

Key job responsibilities

- Manage the physical security design and system installation lifecycle for new facilities, expansions, and special projects.

- Provide project management including bid packages, specifications, drawings, code compliance, budget, vendor management, change orders, and close-out documentation.

- Coordinate fault tickets and maintenance tasks with a team of vendor engineers, ensuring security devices are properly maintained.

- Own and track high value security project budgets. Manage spend, budget variance, and cost reduction targets.

- Lead system testing, acceptance, sign-off, and operational readiness validation for high-security facilities, in conjunction with other AWS teams.

- Report performance metrics including vendor service delivery, costs, fault repair rates, and security program analysis.

- Collaborate across teams to drive global, regional, and local security initiatives. Provide physical security analysis and recommend program enhancements.

About the team

The team is comprised of security professionals with a cross section of national security, law enforcement, and private sector experience, providing a range of perspectives required for creative problem solving. We value diversity of thought, creativity, and a strong Bias for Action. We believe that there are no "perfect" security solutions and we develop and iterate using a continuous improvement process.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Benefits

Learning & development - AWS training and certification support, access to internal learning platforms.

Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you.

Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving.

Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.

Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching.

Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.

Basic qualifications

- Experience working on physical security design and implementation of Access Control/Intrusion Detection and CCTV Surveillance systems

- Experience overseeing security operations and working with security vendors/contractors

- Experience as a general contractor and in vendor management (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution

- Experience reading and interpreting construction drawings and specifications, or experience reading and writing procedures, technical documents, and engineering drawings

- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

- Driving licence

Preferred qualifications

- Experience working in data centers or critical infrastructure

- Knowledge of one or more of the following domains: access-control system and methodology, network security, application- and system-development security, security architecture and models, cryptography, and operations security

- Experience in application security architecture, security code reviews, security testing, incident response, or security infrastructure

- CISSP, CISA, CISM or other security certification

- Project Management Professional (PMP) certification, or experience in project management

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.