Senior Operations Manager, Amazon Transportation Services

Our operations help everything to come together at Amazon. As the Senior Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.

Key job responsibilities

Monitor operational metrics and business performance

Contribute to planning the operational budget, considering everything from financial and labour planning

Protect high standards of operational Health and Safety

Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning

Be accountable for operational leadership by measuring performance, offering feedback, and providing development support

A day in the life

You’ll be based at one of our operational sites/You’ll split your time across a number of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business-wide champion of best practice.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority; we use our team expertise to get packages to their destination: quickly, conveniently and sustainably.

Basic qualifications

- Experience in Engineering, Operations, Business Administration, or a related field

- Speak, write, and read fluently in Spanish

- Speak, write, and read fluently in English

Preferred qualifications

- A bachelor’s, advanced or master’s degree in engineering, supply chain, logistics, or manufacturing. Experience of applying Lean, Six Sigma, and Kaizen methodologies Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.