Senior Reliability Maintenance Engineering Technician

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll pay close attention to our processes to help maintain our high standards, and you’ll put in place upgrades to take that standard even higher.

Key job responsibilities

Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes

Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required

Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers

Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible

Support in finding ways to continually improve systems and standardise processes across the EU network

A day in the life

In every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime.

With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks.

This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles.

About the team

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

Basic qualifications

- 4 years UK certified apprenticeship

- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Experience working as a technical lead

- Experience in electrical or mechanical engineering

- Experience in material handling equipment (MHE) or automation environments, or experience in similar environments

- Experience in English-language communication skills, both written and verbal

Preferred qualifications

- Associate's degree in Mechatronics or a related technical field

- Experience in vendor management

- Experience with robotic maintenance

- Experience leading engineering teams as a mentor or tech lead

- Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements

- Experience of multi-contractor management

- Experience with PLC-controlled automation

- Experience working with CMMS software, or experience in planning, scheduling and auditing maintenance activities

- Bachelor's degree in relevant field of operations

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