Software Development Engineer, Selling Partner Experience Core Services

Millions of sellers list products on Amazon. You'll own the services that tell them what a valid listing needs, get their submissions live, and explain what to fix when one fails.

Selling on Amazon comes down to three things a seller has to get right: learn what a valid listing needs, get it submitted, and fix it when something goes wrong. We build for all three, in every marketplace where Amazon operates. Some of our services tell a seller what their category requires before they submit, and whether their product is already in our catalog. Others take listings in and update them, one at a time or thousands at once in a bulk feed, and carry them through to a live offer. When something breaks, ours are the services that say what went wrong, in the seller's own language, while there's still time to fix it.

You'll work on software that every seller and every seller tool passes through. The problems are API design, concurrency, event-driven processing, and data modeling over a catalog whose rules shift by product, by marketplace, and by seller. You'll own what you build, from design through production and the on-call rotation that follows, on a team cutting years of overlapping systems down to fewer and simpler ones. There's room to grow into owning a system end to end.

Key job responsibilities

- Own features end to end, from understanding what the customer needs through design, code, tests, deployment, documentation, and the operations that follow. This includes refactoring and removing software, not only writing new software.

- Design solutions to difficult problems where the goal is clear but the implementation is not. Reduce them to the simplest design that works, and review that design with senior engineers before you build it.

- Operate what you build. Take part in an on-call rotation, hold the line on the latency and availability sellers depend on, drive issues to a permanent root cause fix, and automate recurring work instead of absorbing it.

- Document how your systems are built, tested, secured, and operated, and train new engineers on them. Give useful review feedback to engineers at every level, including engineers more senior than you.

- Work with the customers and partner teams that depend on your services, and make priority calls between new features, operational work, and business commitments. Keep your tools current, including AI-assisted development, and stay accountable for the quality of everything you ship.

A day in the life

You join a team of six to twelve engineers, with a manager and senior engineers who read your designs and your code. A typical day looks like this:

- Participating in stand-ups, sprint planning, and retrospectives

- Writing, testing, and debugging code for ongoing projects

- Reviewing code and incorporating feedback from your team

- Collaborating on technical solutions in design and architecture reviews

- Working with stakeholders to understand requirements

- Monitoring existing systems and resolving production issues

- Documenting technical specifications and processes

- Learning and applying new technologies and best practices

Sellers are on the other end of all of it. A change you write this month is something a seller runs into next month, and the feedback comes back fast.

About the team

Our customers are the sellers who list products on Amazon, the software companies that build tools for them, and the internal teams that serve them. Sellers should not have to learn how Amazon works internally in order to sell on Amazon, so we absorb that complexity instead of passing it to them. Our teams together cover the full path a listing takes: creating and updating listings, defining what a valid listing requires and what already exists in the catalog, and telling sellers what is wrong and what to do about it.

Our direction for the next few years is set. Make listing simple enough that sellers bring us their whole catalog. Make selling in several stores as straightforward as selling in one. Raise the quality and completeness of the catalog underneath both, and tell a seller about a restriction before it costs them a listing rather than after. Getting there means fewer systems, not more, so we are consolidating overlapping tools, retiring the ones that no longer earn their place, and applying AI both in what we ship to sellers and in how we build it. You will own parts of that work, with room to grow into owning a system end to end.

Basic qualifications

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)

Preferred qualifications

- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

- Bachelor's degree in computer science or equivalent

- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting

- Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 143,700.00 - 194,400.00 USD annually