Software Development Manager, AWS Elastic Load Balancing

Do you want to help lead the cloud revolution and build software that thrives at immense scale?

AWS Elastic Load Balancing(ELB) enables customers to build large scale highly available services. ELB automatically distributes incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, IP addresses, and Lambda functions. ELB provides the entry point for building hyper scale, fault tolerant applications. While ELB has seen tremendous growth since launch we are still in the early stages of realizing our full potential.

As a Software Development Manager for the Network Load Balancer (NLB) and Gateway Load Balancer (GWLB) control plane team, you will be responsible for leading a group of talented engineers in the ongoing mission to empower ELB Control Plane and ELB Customers to react quickly and accurately on ELB runtime dynamics. We are doing so by building an array of micro-services that process extremely large volume of raw, partial and transitory data collected by ELB Data Plane instruments, and transform such data into valuable information and insights, which can be easily utilized by ELB Control Plane as well as ELB customers to make critical runtime system adjustments. We grow with our customers, and you will be leading to make that a reality. You will have an opportunity to effect change and impact for all of AWS. This is an exciting problem space that is just getting started.

A successful candidate is experienced in leading a team of deeply technical engineers. You, the candidate, must have proven skills as a leader that delivers on business objectives, prioritizes work, and influences partner teams. You will establish goals for your team and focus attention on the most important inputs to drive the desired business outcomes. You know how to grow the team by hiring, investing in people, and developing talent from within. ELB operates at large scale and enables customers to build high availability systems world-wide, so a passion and discipline around operational excellence is key. Come help us make history with ELB.

Key job responsibilities

- Lead and manage a team of software engineers building and operating AWS Elastic Load Balancing (ELB) services at massive scale

- Drive technical strategy, architecture decisions, and roadmap planning for ELB features and reliability improvements

- Hire, develop, and retain top engineering talent; conduct performance reviews, career coaching, and mentorship

- Own operational excellence - ensure high availability, low latency, and security for one of AWS's most critical networking services

- Partner cross-functionally with product management, principal engineers, and partner teams to define and deliver customer-focused solutions

- Manage sprint planning, project prioritization, and delivery execution across multiple concurrent workstreams

- Establish and raise the engineering bar through code reviews, design reviews, and best practices adoption

- Drive operational metrics, on-call processes, and incident response to maintain industry-leading SLAs

- Communicate effectively with senior leadership on team progress, risks, and strategic trade-offs

- Foster a culture of innovation, ownership, and continuous improvement aligned with Amazon's Leadership Principles

About the team

AWS Elastic Load Balancing (ELB) automatically distributes incoming traffic across multiple targets to ensure high availability, fault tolerance, and scalability for applications running on AWS. The team builds and operates some of the most critical networking infrastructure in the cloud - including Application Load Balancer, Network Load Balancer, and Gateway Load Balancer - serving millions of customers worldwide. We solve complex distributed systems challenges at unprecedented scale, directly impacting how businesses deliver fast, reliable experiences to their end users.

Basic qualifications

- 3+ years of engineering team management experience

- 7+ years of working directly within engineering teams experience

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- Experience partnering with product or program management teams

- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

- 6+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 3+ years of operational experience

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

- 5+ years of managing an engineering team operating at scale experience

- Experience building complex software systems that have been successfully delivered to customers

- Master's degree in engineering or equivalent, or 3+ years of professional software development experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually