Software Development Manager, Managed Connectivity

Are you looking to work on the coolest technology while growing your career, in a group that cares about people just as much as products?

Amazon Traffic Engineering builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and AWS technologies.

As a Software Development Manager (SDM), you will lead a team of brilliant engineers focusing cloud-native networking features like security, authentication, authorization, load balancing, throttling, routing, and more. Your products will continuously improve KPIs (availability, efficiency, productivity) on behalf of service owners by managing SOA concerns, providing automation, tooling, and higher-level abstractions. You will use ML and GenAI technologies to improve performance, load management, and operations across a portfolio of networking products.

As the leader of this space, you will hire, develop, and retain deep technical team members. You will own defining the long- term vision, driving long and short- term product strategy, working with internal Amazon customers as well as partnering with stakeholders. You will be responsible for setting the team culture, best practices, and planning. You will ensure the timely delivery of new product and feature launches. You will get to work in a deeply technical space with experts in solving important problems, unique to the size and scope of Amazon

Our vision is to make Amazon’s Service Oriented Architecture (SOA) more manageable and developers more productive by building an ecosystem of managed abstractions that allow Amazon Retail developers to focus on their unique business logic and business operations, knowing that security, authentication, authorization, load balancing, throttling and routing “just work” and are always consistent with Amazon best practices.

Key job responsibilities

- Drive prioritization and planning of projects and features

- Working with leadership, cross teams and business stakeholders to define vision, strategy and roadmap

- Facilitating the design of the architecture of these distributed and highly scalable systems to solve complex problems

- Monitoring, validation, and operation of production services

- Owning the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible

- Setting clear, measurable quality goals for the organization and collaborate across orgs to drive achieving them

- Mentoring and promoting team members and help leaders to grow the organization

About the team

Managed Connectivity builds cloud-native networking and connectivity solutions for SDO (Stores, Digital & Other) Service Owners, using AWS primitives, to seamlessly connect with each other and Amazon's customers by providing managed secure, resilient, and performant connectivity infrastructure

Basic qualifications

- 7+ years of working directly within engineering teams experience

- 4+ years of leading the definition and development of multi tier web services experience

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 2+ years of engineering team management experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 212,700.00 - 287,700.00 USD annually

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually