Sr. Manufacturing Engineer - Quality, Hardware Engineering - Manufacturing

Amazon Web Services’ Hardware Engineering team is looking for experienced professionals to help build the world’s premier cloud computing platform. We are looking for Manufacturing Engineers who are capable of operating in a fast paced, ever changing, multi-platform international manufacturing and production environment. This role is on-site supporting some of our most complex products allowing you to be hands on to quickly resolve issue. As a member of our Process Quality team, you will work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to scale up manufacturing processes and ensure we can achieve our throughput and quality targets. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production scaled up at the site and ensuring we hit our manufacturing targets.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

Scale up manufacturing on new products across a global network.

Lead and oversee quality control processes across Contract Manufacturers (CM), Original Design Manufacturers (ODM), and component vendors

Deliver hands-on technical support during new product introductions and launches

Investigate and resolve customer escalations through comprehensive root cause analysis

Manage Incoming, In-process and Outgoing Quality of product and collaborate with Supplier Quality teams for RCCA at Upstream suppliers.

Drive Operational Readiness Review (ORR) and Ok2Ship for Manufacturing site readiness assessment.

Drive Lessons Learned and Continuous improvement framework between Sites.

Support local operations by being in the factory daily and through regular domestic and international travel (up to 25%)

About the team

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

About the team

You would work on the Amazon Web Services (AWS) Developer Tools org where we are going to use generative AI and foundation models to re-imagine the experience of all builders on AWS. From the IDE to web based tools and services AI will help engineers to work on large and small applications. In this team we have to explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place to impact the life of engineers around the world.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- 6+ years of high volume manufacturing operations or sourcing environments experience

- Bachelor's or Master’s degree in Mechanical, Industrial, Manufacturing Engineering or similar related field or equivalent experience.

- 2+ years of Manufacturing Engineering work experience with server platforms or on high-tech hardware

- 5+ years of product development experience

Preferred qualifications

- Experience working with interdisciplinary teams to execute product design from concept to production

- Experience with the project management of technical projects

- Solid understanding and demonstrated success with practical applications of Lean / Six Sigma tools such as Failure Mode & Effects Analysis (FMEA), Design of Experiments (DoE), Measurement System Analysis (MSA), Analysis of Variance (ANOVA), Hypothesis Testing and Process Capability.

- Six Sigma Green/Black belt, ASQ CQE/M/A certifications are highly desired.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.