Sr Product Manager – Visibility, Shipment Technologies

Amazon’s Shipment Technologies (STS) team is responsible for key technology that enables planning, orchestration, and execution of transportation service to deliver billions of packages to Amazon.com customer globally. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.

We are looking for a product leader to own our global transportation visibility and intelligence products. They will own critical Amazon services that aggregate real-time data from our transportation network combined with predictive supply chain data to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.

The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.

Key job responsibilities

Serve as the subject matter expert in transportation visibility and intelligence, leveraging your deep domain knowledge to identify market trends, customer pain points, and opportunities for product enhancement

Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements

Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders

Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions

Champion a customer-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption

Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget

Basic qualifications

- 5+ years of product or program management, product marketing, business development or technology experience

- Experience with feature delivery and tradeoffs of a product

- Experience owning/driving roadmap strategy and definition

- Experience with end to end product delivery

- Experience as a product manager or owner

- Experience owning technology products

Preferred qualifications

- Experience in influencing senior leadership through data driven insights

- Experience working across functional teams and senior stakeholders

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