Sr. Program Manager, TOM, Transport Operations Management (TOM)

Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

- Create innovative solutions using data and research to address wider challenges in your organisation

- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations

- Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish

- Enhance operational performance on every programme in partnership with your stakeholders

A day in the life

As Senior Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and program. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

Basic qualifications

- Bachelor's degree or equivalent

- Experience defining program requirements and using data and metrics to determine improvements

- Experience managing, analyzing and communicating results to senior leadership

- Experience owning program strategy and end to end delivery

- Experience implementing repeatable processes and driving automation or standardization

- Experience in program or project management

- Experience delivering cross functional projects

Preferred qualifications

- Experience with performance metrics and process improvement and Lean techniques

- Experience using data and metrics to drive improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.