Sr. Tech Infra Program Manager, OIS NANO

Own the network and device technology infrastructure strategy for Amazon's fastest-growing Quick Commerce operation across an entire region. As the single-threaded infrastructure owner, you'll define the technology roadmap, drive vendor relationships, and enable hundreds of sites to launch at unprecedented speed while maintaining enterprise-grade availability and cost optimization.

Key job responsibilities

As a Sr. TIPM with the Network and Assets for Nimble Operations (NANO) Team you will:

- Define country-level infrastructure strategy by establishing architecture standards and readiness criteria that guide all site launches, ensuring consistency and quality across the fleet

- Own end-to-end network infrastructure scope from vendor selection through service level agreement governance to financial outcome management, driving performance and cost efficiency

- Identify and recommend end-user equipment (associate-facing devices such as scanners, workstations, and printers) that meet regional cost and performance targets, partnering with device technology teams for certification

- Establish playbooks, architecture standards, and deployment sequencing for the country, stepping in at escalation points where selections carry fleet-wide implications beyond execution-level authority

- Drive network availability outcomes, device fleet health, and financial performance across the country's fleet through structured vendor governance cadences and performance management

A day in the life

You own the network and device technology infrastructure of Quick Commerce - the fastest growth vector for Amazon Stores. Your day moves between defining regional network strategy that scales from hundreds to thousands of sites, steering technology capability investments toward fleet-scale readiness, evaluating transitions that deliver cost reduction compared to traditional models, and presenting infrastructure roadmaps to senior business operations leadership. You make architecture and vendor selections that determine availability, cost trajectory, and launch velocity for an entire geography.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

We are the Network and Assets for Nimble Operations (NANO) team within Operations Infrastructure Services. We exist to solve a singular challenge: enabling Amazon Operations to launch and operate thousands of small-footprint sites at speed, at scale, and at a fraction of traditional infrastructure cost. We own the full infrastructure lifecycle - network strategy, vendor contracts, site launches, incident management, and financial governance - across India, United States, Middle East, United Kingdom, and Japan. Quick Commerce dark stores represent the overwhelming majority of our use cases today, scaling from approximately 500 sites to 3,000+ by 2028, with our enablement model extending to every emerging no-capex site type in Amazon's portfolio.

Basic qualifications

- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in computer networking

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience in technical infrastructure management, including data center, network infrastructure, or systems engineering environments

- Experience in program or project management, with a track record of managing end-to-end delivery of infrastructure programs across multiple sites or geographies

- Experience managing vendor relationships, including contract negotiations, service level agreement governance, and performance management

- Experience defining architecture standards, deployment playbooks, or infrastructure readiness criteria for scaled operations

Preferred qualifications

- Master's degree in a technology field

- Project Management Professional (PMP) or equivalent certification

- Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle

- Experience owning program strategy, managing end-to-end delivery, and communicating results to senior leadership

- Experience in network engineering, network capacity planning, or systems engineering for distributed site environments (e.g., fulfillment centers, dark stores, quick commerce sites)

- Experience in quick commerce, retail operations, or logistics infrastructure programs at scale

- Experience driving cost optimization or frugality initiatives across infrastructure portfolios

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.