Sr. Technical Program Manager

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.

Prime Video's Marketing Automation & Technology organization is transforming how Prime Video plans, produces, and executes marketing worldwide - replacing fragmented, manual workflows with an integrated, AI-powered automation platform. Within this organization, the PV Velocity team builds the core AI and automation technology powering that vision.

We are hiring a Sr.Technical Program Manager to lead the program management of AI & Automation product development for Prime Video Marketing, worldwide. You will own the end-to-end delivery of a portfolio of AI and automation products - from vision and roadmap through launch and adoption - coordinating across engineering, product, applied science, and marketing stakeholders across multiple regions .

This is the highest-investment pillar in the team's portfolio and a high-visibility role at the center of a worldwide marketing transformation. You will work directly with senior leadership and cross-functional partner teams to scale automation that measurably reduces manual effort, improves quality, and accelerates time-to-launch - with the pillar scaling significantly through 2027.

Key job responsibilities

- Own the program roadmap for PV Velocity's AI & Automation product portfolio, translating a WW marketing-automation vision into prioritized, executable delivery plans.

- Drive end-to-end delivery of multiple concurrent AI/automation products, managing scope, dependencies, risks, and timelines.

- Lead cross-functional coordination across engineering, product, applied science, and global marketing teams, establishing clear ownership, milestones, and communication cadences.

- Define and track success metrics (automation coverage, manual-effort reduction, error-rate reduction, time-to-launch, adoption) and report progress to senior leadership.

- Manage regional complexity - align requirements and rollout across regional workflows and partner teams.

- Identify and remove blockers, make data-driven prioritization trade-offs, and keep large, ambiguous initiatives moving.

- Drive adoption and change management as automation replaces legacy manual processes and disparate 3P tools.

- Establish mechanisms (operating reviews, status reporting, launch readiness) that scale program delivery across the portfolio.

A day in the life

You'll start by reviewing delivery status and risks across your product portfolio, then join stand-ups and working sessions with engineering and product leads to unblock in-flight work. You'll run a prioritization review with marketing stakeholders, align regional partners on a rollout plan, and prepare a progress update for leadership - all while keeping an eye on the metrics that show automation is landing real impact.

Basic qualifications

- Experience in technical program management working directly with software engineering teams

- Experience developing and executing/delivering product and technical roadmaps

- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

- Experience owning/driving roadmap strategy and definition

- Experience in system design

Preferred qualifications

- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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