Sr. Technical Program Manager, Alexa Shopping

Alexa Shopping is building toward a world where a customer communicates the intent and we handle the rest - understanding what they meant, finding the right product, and surfacing it at the right moment. We are turning conversation into commerce: agentic AI experiences that let millions of customers capture what they need, organize it, and act on it through Alexa.

We're looking for a Technical Program Manager to drive the programs that make this real. You'll sit at the center of a fast-moving effort that spans LLM-powered content understanding, real-time inference, multimodal experiences, and autonomous actions that shop on the customer's behalf. You will own shipping across all Alexa endpoints ranging from Echo dot devices to Echo Show to 3P Smartphones and new device formats. This is a builder's TPM role: high visibility, direct customer impact, and the mandate to shape the world of agentic shopping.

If you are looking for an opportunity to blend the agentic capabilities in to the world of shopping and ubiquitous computing, this is the place to be.

Key job responsibilities

- Own the roadmap and delivery for major Alexa Shopping programs end-to-end - from ambiguous problem to shipped experience across multiple form factors and 15+ locales.

- Drive cross-functional execution across engineering, applied science, product, and partner orgs, turning a shared vision into sequenced, measurable delivery.

- Bring clarity to complexity: define scope, surface dependencies and risks early, and keep a fast-moving team aligned and unblocked.

- Establish and own the mechanisms - planning, status, launch readiness, metrics that let the team ship frequently without losing sight of quality or the customer.

- Translate between technical and business audiences, and represent the program crisply to leadership.

- Use data to make the call on trade-offs (scope, latency, accuracy, timing) and to know when a bet is paying off.

A day in the life

You'll spend your time removing ambiguity and unblocking delivery. On any given day you will align your program teams across product, engineering and applied science on a launch plan, drive a design or readiness review, resolve a cross-org dependency, or reframe a roadmap around what the data is telling you.

You'll work closely with product managers, engineers, and scientists on approach, keep the program moving, and watch features reach customers quickly. You'll own the mechanisms that keep a small, ambitious team shipping fast.

About the team

Alexa Shopping - Core builds the experiences that let millions of customers shop through Alexa, from discovery to purchase. We're actively building the next generation of conversational shopping powered by LLMs and agentic AI. Our people own their problem spaces end-to-end and have real autonomy to experiment and ship. We're a team that invests in each other's growth - through mentorship, partnership, and a culture where everyone's voice shapes the product.

Basic qualifications

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually