Sr. Technical Program Manager, Amazon Leo - Fraud and Abuse

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access or reliable connectivity.

Are you passionate about protecting customers and building trust at scale? Do you thrive at the intersection product, technology, and strategic problem-solving? As a Sr. Technical Program Manager within the Leo Fraud and Abuse team, you will be responsible in managing large programs to mitigate fraud and abuse risk faced by both Leo's customers and business.

Key job responsibilities

This Technical Program Manager is a highly visible role across the organization. To deliver the fraud and abuse mitigation features, you will drive alignment across Engineering, Accounting, Operations, Product, Business and other partner teams. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes monitoring the effectiveness of the mitigation and driving accountability across the organization to reduce fraud and abuse losses along with owning the end to end management of delivering features required to mitigate fraud and abuse.

You will own the definition and delivery of the program, including keeping stakeholders informed with status, holding teams accountable to their deliverables, identifying and resolving blocking issues to ensure the delivery.

You will be responsible for understanding software design concepts and contribute to large scale architectural designs. You should be comfortable diving deep and understand the mechanism of multiple complex systems.

You will be responsible for delivering the launch plans with internal and external stakeholders.

You will own communication to senior/executive leadership tracking progress across various workstreams.

You will manage new projects and initiatives end-to-end and ensure our high standards.

*** Export Control Requirement ***

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic qualifications

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 148,700.00 - 201,200.00 USD annually