Technical Program Manager, Amazon Application Security

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from leading-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.

We are hiring Technical Project Manager to lead adoption of application security processes and improvements across internal customer teams. Engagement Managers proactively reach out to at-risk organizations to better understand their application security needs, and develop a statement of work (SOW) for security engineering teams to execute. With the assistance of Engagement Managers, the application security of internal organizations is improved long-term.

Key job responsibilities

- Plan, organize, and manage all phases of the project lifecycle ensuring successful delivery. This includes defining success criteria, developing and managing project governance plans, project schedules, team goals, communication strategies and project milestones.

- Collaborate with internal customers (senior business leaders, development teams, application security engineering teams and other partner security teams) to understand their needs, their business and how we can improve their security posture.

- Architect and manage internal scope of work documents with the customer clearly defining success criteria and timelines. Hold all stakeholders accountable to these documents through the project lifecycle, escalating as necessary.

- Build and manage relationships with key internal stakeholders and security teams and while advocating on behalf of our customers to deliver on their security goals.

- Guide the evolution and adoption of internal security support solutions, at times with complex priorities, prioritizing the work most beneficial to Amazon builders.

- Use knowledge of software system design to scope architecture, review associated threat models, educate customers on potential severity of security findings and guide developer and security engineering teams through remediation.

- Define and implement best practice methods, processes, tools and continuous improvement initiatives aimed at scaling and increasing the efficiency of Amazon’s security guidance and builder support processes.

- Own the creation and delivery of business proposals (growth, new areas of focus, etc) and metrics to security leadership.

- Proactively identify and manage program risk, identifying paths to overcome risks, and escalating when necessary

- Work effectively and make sound decisions in a dynamic environment with changing priorities.

- Influence, negotiate, resolve conflicts and achieve results through others who are not direct reports.

- Foster a positive work environment leveraging existing skills in active listening, encouraging diverse perspectives and adapting to a variety of personality types.

About the team

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

- Experience building and evaluating system-level technical design

- Experience developing and executing/delivering product and technical roadmaps

- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

- Experience in program management, tech program management, or related fields

Preferred qualifications

- Experience with AWS products and services

- Experience working with security engineering teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.