Technical Program Manager - Server Manufacturing Operations, Amazon Infrastructure Service - Manufacturing Operation

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS’ Infrastructure Services & Supply Chain (AIS-SC) organization works to deliver leading-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. We are seeking a highly effective candidate to identify, create, develop and integrate innovative technology to deliver the best operating, lowest cost infrastructure in the world.

Key job responsibilities

You will work with ODMs and AWS cross function team to achieve manufacturing operation and supply chain readiness for new product release. You lead NPI DFx and product NUDD (New Unique Difficult Different) review and develop risk mitigation and manufacturing capability enablement plan (including automation, infrastructure, manufacturing test) with extended team. You are experienced veteran in managing server/network/storage new product development with proven record launching AI/ML server products. You provide manufacturing engineering support to enable critical component supplier as well as rack integrator achieve production readiness for NPI release . You will define rack integration level strategy to achieve the most efficient and cost-effective operation and supply chain setup. You drive BOM and engineering change review with ODM and AWS CMs to ensure manufacturing consistency and material supply continuity across ODM and CMs. You are leader and doer who can roll up sleeves to resolve any NPI and manufacturing impacting issues with minimum guidance and dependency, whether it is design, process, test, supplier quality issue. You are strategic but also able to manage tactical tasks. You provide regular program status to your NPI management team up to Sr Executives. You are flexible traveling overseas to provide engineering support for NPI launch in ODM or CM.

A day in the life

You work closely with AWS TPM, Lead Engineer, HWEng, Procurement and ODM on new product development and drive manufacturing operation and critical supplier's readiness for NPI launch. You understand the product design and manufacturing requirements (assembly, test, automation, infrastructure) and lead NPI manufacturing capability and capacity enablement effort, which includes system integration strategy, DFx and NUDD risk mitigation, critical process (such as LC manufacturing) and supplier enablement . You manage NPI and MP readiness review with ODM and transfer NPI knowledge to CM to achieve concurrent launch objective in CM. You drive manufacturing operation synergy in between ODM and CMs.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- Bachelor's degree in EE/ME/IE engineering, computer engineering or equivalent

- 8+ years experience working with engineering on new product development and manage new product introduction in global manufacturing scale.

- 8+ years experience managing server ODM and new technology deployment to launch new server/storage/networking products.

- Experience with DFx, Server Manufacturing and Test enablement, System Integration Strategy, Engineering Change Management, Quality Management.

Preferred qualifications

- 10+ years experience managing server/NW/storage new product introduction programs with ODM or branded CSP company.

- 10+ year program or people management experience responsible for new product development.

- Experience launching AI/ML server product with proven record of new technology manufacturing capability enablement (e.g. Liquid Cooling).

- Experience managing ODM and critical component supplier on quality, operation readiness for NPI and MP.

- Experience with server manufacturing automation enablement.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.