Topology Program Manager, Inbound Supply Chain AU

Overview

We are seeking a highly analytical and strategic Inbound Topology Program Manager to define and deliver the future state of our inbound supply chain network. This role sits within the Supply Chain Long Term Planning team and is responsible for shaping upstream topology across IXD (Inbound Cross Dock), SDC (Storage and Distribution Centers), and other inbound network initiatives.

You will own the strategic direction and end-to-end program management of initiatives that improve cost, speed, and scalability across the inbound network. This role requires strong ownership, deep analytical capability, and the ability to influence without authority across a broad set of stakeholders including Stores and Finance.

Key job responsibilities

Inbound Topology Strategy

Define and evolve long-term inbound network strategy across IXD, SDC, and emerging upstream models

Evaluate trade-offs across inventory placement, transportation cost, and lead time

Translate business growth plans into scalable, efficient inbound network designs

Program Ownership & Execution

Own end-to-end delivery of complex, cross-functional programs from concept through launch and stabilization

Build and manage multi-year roadmaps, including milestones, risks, and dependencies

Drive alignment across Supply Chain, Operations, Stores, Finance, Tech, and partner teams

Analytical & Commercial Leadership

Use data to identify opportunities, validate strategies, and drive decision-making

Partner closely with Stores stakeholders and Finance teams to develop robust business cases, including financial modelling, scenario analysis, and ROI evaluation

Balance customer experience, cost-to-serve, and inventory efficiency in all recommendations

Establish metrics and mechanisms to measure network performance and program success

Stakeholder Influence

Influence senior stakeholders across multiple organizations without direct authority

Lead decision-making in ambiguous situations with competing priorities

Communicate clearly through written narratives and executive-level reviews

Innovation & Continuous Improvement

Challenge existing inbound paradigms and identify step-change improvements

Pilot and scale new inbound capabilities and operating models

Build repeatable frameworks and tools for long-term network planning

Basic qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Experience in complex problem solving, and working in a tight schedule environment

- Experience working cross functionally with non-tech teams

Preferred qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.