Technical Control Facility Operator - Diego Garcia

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an Technical Control Facility Operator (TCF Operator) to support a government contract based on the island of Diego Garcia.

PURPOSE / SCOPE

We are seeking a highly skilled and experienced Technical Control Facility (TCF) Operator to join our team. The ideal candidate will have a strong background in communications systems and a proven track record of working within TCF operations. The TCF Operator will be responsible for managing, monitoring, troubleshooting, and maintaining an array of complex communications equipment and systems to ensure reliable and secure network operations. This position demands a combination of theoretical knowledge and hands-on expertise to address technical challenges efficiently and effectively.

• Operate and maintain Technical Control Facility (TCF) systems, ensuring uninterrupted functionality and performance.
• Monitor, troubleshoot, and resolve malfunctions for various communication systems and equipment, ensuring system integrity and uptime.
• Conduct organizational-level maintenance and repair tasks on critical equipment, including but not limited to AN/GSC 52B, M/20 JUNIPER, RT2200, KIV-7M, and associated CRYPTO devices.
• Perform diagnostics, fault isolation, and corrective actions to address system or equipment issues.
• Operate and manage Fiber Optic Equipment, ensuring the proper functionality of data transmission infrastructure.
• Maintain up-to-date knowledge and proficiency in the theoretical and practical aspects of electronic systems and telecommunications technology.
• Support the operation, inspection, and maintenance of encryption devices and cryptographic systems to maintain network security and compliance.
• Provide operational support and troubleshooting for military or commercial communications systems as required.
• Ensure compliance with all applicable security protocols and procedures for the handling, operation, and maintenance of communications and cryptographic equipment.
• Document, report, and communicate technical issues, resolutions, and maintenance logs.
• Collaborate with team members, supervisors, and other stakeholders to ensure alignment with organizational goals and mission requirements.
• Will perform other duties as assigned.

The TCF Operator will be available for on-call support as needed 24 hours/day, 7 days/week in this role.

QUALIFICATIONS

• High school diploma or equivalent
• Four (4) years general experience in communications systems, demonstrating a strong understanding of telecommunications concepts, operations and equipment
• Ability to work independently, prioritize tasks, and adapt to dynamic operational requirements
• Strong attention to detail, problem-solving skills and commitment to operational excellence
• Within the last four years
  • Two (2) years of focused, hands-on experience in TCF operations
  • Two (2) years specialized experience in the theoretical and practical knowledge of electronic theory related to diagnosing, isolating and repairing technical malfunctions in communications systems
  • Specialized experience with specific equipment and systems including AN/GSC 52B, M/20 JUNIPER, RT2200, KIV7M, CRYPTO equipment; Fiber Optic Equipment, or communications technologies within a military or commercial communications center
• Technical expertise
  • Demonstrated ability to identify, analyze, and resolve complex technical issues.
  • Strong understanding of electronic circuits, signal flow, and telecommunications technologies.
  • Experience performing organizational-level maintenance on communications systems and cryptographic equipment.
• Must be familiar with current global, US, Program and PWS requirements
• Excellent organizational and time management skills
• Ability to obtain and maintain a US passport and driver's license throughout employment in this role
• Passport must be valid for a minimum of one (1) year or more at the time of hiring
• Ability to successfully pass the medical contract requirements and maintain compliance throughout the duration of deployment
• Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance
• Ability to obtain country-specific visas as required by the U.S. Department of State Foreign Clearance Guide

PREFERRED QUALIFICATIONS

• Prior experience in a military or government communications role.
• Certifications in telecommunications, cryptographic systems, or relevant technical fields.
• Familiarity with military communication systems and operational environments.
• Knowledge of network security protocols and procedures.
• Strong technical writing and reporting skills.

WORK ENVIRONMENT, PHYSICAL DEMANDS

• Work may be performed in both office and operational communications environments, with potential exposure to high-stress situations.
• Must be able to lift heavy equipment, work in confined spaces, and perform tasks that involve physical effort.
• Some travel may be required to support off-site technical operations as needed
• Living and working conditions at the assignment location could be remote and uncomfortable
• May work in a typical office environment
• This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in offices, industrial warehouses, ports, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.

PHYSICAL REQUIREMENTS

Requirements may include prolonged sitting, standing, walking, climbing stairs, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.

OTHER RESPONSIBILITIES

• Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
• Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
• Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

This position is pending contract award.