Campus Graduate Masters Summer Internship Program - 2027 Marketing, US Consumer Services - New York, NY

Business Unit/Role Specific Information

In U.S. Consumer Services (USCS), our product is Membership-delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

How will you make an impact in this role?

We’re looking for a graduate level intern to support the team on critical and innovative projects as a Summer Marketing Manager Intern. Responsibilities include…

• Manage marketing and product management strategy for U.S. Consumer Services products and services.
• Analyze data and propose growth opportunities to help businesses improve performance.
• Build and track performance indicators to better understand customer behavior.
• Develop cost-benefit analyses to determine the feasibility of new opportunities.
• Develop relationships with a variety of internal and external partners.
• Share and leverage best practices and provide consultancy to team.
• Manage end-to-end marketing initiatives or other customer-focused initiatives; develop and implement tests to measure efficiency.
• Find innovative ways to improve customer experience.

Minimum Qualifications

• Currently enrolled in a Master’s degree program specializing in Marketing, Communications, Business Administration, Brand Management, Digital Marketing, Economics or related business field.
• 2+ years of professional work experience in marketing, brand management, customer insights, market research, product marketing, digital marketing, consulting, strategy, or a related business function.
• Master’s degree candidates with an expected graduation date between December 2027 and June 2028.

Preferred Qualifications

• Passion for customer marketing, payments innovation, travel industry and new technology trends.
• Ability to conceptualize and sell ideas.
• Independent thinker who’s organized, has phenomenal attention to detail, and can multi-task.
• Strong analytical, problem-solving/quantitative skills.
• Excellent written and verbal communication skills.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.