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Location
In office (Gurgaon)

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 14, 2026. American Express scores A on the Alion truth index.

Overview
Company
Impact
Profile match
American Express is a New York financial services company founded in 1850 as an express freight business that became a payments network and card issuer. Unlike the four-party networks it competes with, it issues most of its own cards and operates its own network, which lets it earn merchant discount revenue as well as interest and annual fees, and supports a premium rewards proposition built on travel and lounge access. Its business spans consumer and small business cards, corporate payments, merchant acquiring and travel services, and it is a component of the Dow Jones Industrial Average.

Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing:

  • Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology.
  • Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan.
  • Independently monitor operational risk trends and activities.
  • Manage and perform an effective challenge process based on a defined criteria and build into annual plan.
  • Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks.
  • Coordinate a holistic, de-duplicated independent risk assessment process.
  • Proactively identify areas for high risk for intervention.
  • Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies.
  • Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice.
  • Be a key leader for sharing insights, better practices, themes, etc. across the enterprise.

Preferred:

Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.

Experience in at least one of the following:

  • Translating operational risk strategy and appetite into execution guidelines.
  • Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.
  • Oversee the implementation of the operational risk governance frameworks.
  • Communicating and ensuring understanding and adherence to operational risk procedures and standards.
  • Manage the operational risk exam management processes.
  • Experience in financial services industry
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