Publication Coordinator, Scientific Communications Operations

Career Category

Job Description

The Scientific Communications Publication Coordinator provides end-to-end operational support across the publication development lifecycle, ensuring high-quality, compliant delivery of Amgen’s scientific communication strategy. This role is accountable for maintaining publication records in Amgen’s Salesforce platform, driving timeline adherence, coordinating review and approval activities with internal and external stakeholders, and ensuring that ICMJE criteria and SOPs are adhered to.

Reporting to the Scientific Communications Operations Sr Manager in Hyderabad, the Publication Coordinator partners closely with medical writers, subject matter experts, and cross-functional teams to keep publication processes on track and in alignment with Amgen’s publication policies and compliance requirements.

Qualified candidates will possess excellent organization, prioritization, and communication skills. Success in this role requires strong attention to detail, proactive communication, and the ability to work effectively in a dynamic, matrixed environment.

Innovation, process improvement, efficiency, compliance, transparency, traceability, and quality are at the core of our work. Results will be achieved in a manner that embodies Amgen’s culture and values, fosters trust and respect in team collaboration settings and partnerships, holds ethics as a foundational base in all manner of work activities, and exemplifies a philosophy of continuous team and personal improvement.

Roles & Responsibilities:

• Creating, updating, and maintaining accurate publication records in Salesforce system of record
• Tracking project milestones, sending reminders, and capturing stakeholder feedback to support on-time publication delivery
• Coordinating author communications, including author invitations, reviews, and approvals, with internal and external stakeholders
• Collaborating with writers and subject matter experts to circulate drafts and manage timelines
• Maintaining up-to-date knowledge of SOPs, best practices, and product team dynamics in a fast-paced, evolving work environment
• Ensuring adherence to publication policies and escalating potential compliance issues in a timely manner
• Conducting compliance checks to confirm alignment with industry standards (e.g., ICMJE) and Amgen requirements
• Using productivity applications (e.g., Microsoft 365 applications) and custom AI and automation tools to support daily activities
• Ensuring consistent, high-quality data entry
• Participating in publication planning and strategy discussions to ensure currency in record-keeping
• Circulate publication drafts for review, track feedback, and ensure comments are captured and addressed.

Basic Qualifications and Experience:

Bachelor’s degree or Associate's Degree and 2 - 6 years in medical publications or editorial work

Functional Skills:

Preferred Qualifications:

• Experience in pharmaceutical/biotech or other healthcare settings
• Proven success in dynamic, matrixed teams
• Strong written and verbal communication, collaboration, time management, and decision-making skills
• Customer-service mindset; proactive problem solving and critical thinking
• Familiarity with project management tools and best practices
• Hands-on experience with Salesforce, iEnvision, Datavision, PubStrat, or similar publication management platforms
• Proficiency in Microsoft 365 tools, including Word, Excel, PowerPoint, and SharePoint
• Working knowledge of reporting logic and metrics
• Experience working in a highly regulated environment
• Strong understanding of principals of customer service as applied to internal customers and external partners

Competencies:

• Effective collaboration across cross-functional and global teams
• Strong organizational and prioritization skills to manage multiple deliverables
• Proactive communication and issue escalation
• High attention to detail, ensuring audit-ready records
• Ability to learn quickly, adapt, and work efficiently in a fast-paced environment
• Strong self-awareness and sense of accountability, transparency, approachability, objectivity, and open-mindedness