Quality Assurance Engineer (Middle Level)

Join Amity Solutions!

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture.

Hundreds of enterprises, including government organizations and global companies, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

Explore more about us at: https://www.amitysolutions.com

Your impact:

• We are looking for a QA Engineer (Middle Level) to oversee project quality assurance. You will be an expert in testing the functions of projects related to Amity's products such as chatbots, social, chat, and video apps. You should have extensive experience in analysis, strong problem-solving abilities, and the ability to manage projects.

Your team:

• You will be a member of the Professional Services Team, which is in charge of development projects for the company's customers. You will also collaborate as a team with the project manager, business analyst, and developers to ensure that the project meets the customer's expectations. You will be the one who assists the team in improving the project quality.

Your day-to-day responsibilities:

• Create test cases, test scripts, test scenarios, and quality metrics to track and test projects that will be delivered to customers
• Execute quality testing and activities of the projects
• Create quality assurance standards and business processes
• Follow industry quality and safety standards
• Ensure test results of the projects meet customer expectations and demand
• Create reports documenting errors and issues to fixing
• Explain and work with the developers to fix defects
• Led team members and customers to test the projects
• Maintain standards for reliability and performance of projects
• Work closely with project managers, business analysts, and engineers to plan and create test cases of projects
• Testing features as they’re constructed during the development cycle.
• Participating in meeting with the internal team and customers to test and ensure the project's functionality doesn’t cause issues
• Working closely with engineers and technical support to reproduce and retest bugs from customers
• Reporting the status of regression and project quality to stakeholders.

Your ideal profile:

• At least 3-5 year of experience testing APIs, web, mobile applications, or console applications
• Experience writing test cases
• Good communication skills in Thai and English both written and verbal
• Experience in regression testing and releases
• Familiarity with Waterfall and Agile methodologies and Scrum is a plus
• Experience with SDKs, Chatbot, and understanding how to test functions is a plus

What’s in it for you:

• Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/bangkok