Operator - Embroidery

Job Description

Job Purpose

To ensure the production of high-quality embroidery branding by operating, monitoring, and maintaining embroidery machines efficiently and effectively, while supporting smooth workflow and minimizing downtime.

Key Performance Areas

• Ensure embroidery machines are correctly set up for each job (hoop sizes, thread colours, backing, needle type, etc.).
• Follow the daily production schedule and complete allocated orders within required timeframes.
• Operate embroidery machines efficiently, minimizing downtime and maximizing output.
• Perform timely thread changes, accurate garment placement, and appropriate machine adjustments according to job specifications.
• Monitor machine performance during runs to detect and resolve issues (e.g., thread breaks, misalignment, tension issues).
• Accurately complete timesheets as per SOP.
• Ensure embroidery meets approved layout specifications and Amrod’s quality standards (e.g., logo size, positioning, alignment, branding accuracy, tension, thread colour match, spelling, and final client approval).
• Accurately sign off all job cards as per SOP.
• Submit all sample units to the Team Leader for approval before full production begins.
• Perform regular quality checks throughout and after each run, ensuring clean trimming and proper finishing.
• Select the correct backing, needles, threads, and machine settings appropriate to the garment and fabric type.
• Report all quality issues, design mismatches, or machine faults immediately to the relevant team leader.
• Handle all garments and products with care to prevent stains, misbranding, or damage.
• Ensure all job cards and production documents are completed accurately and legibly.
• Respond to internal queries about order progress or production issues in a professional and timely manner.
• Maintain a professional attitude to support a collaborative and efficient production environment.
• Assist colleagues when needed to support the overall workflow and meet production targets.
• Provide cross-functional support and assist other departments as required by operational demands.

Job Requirements

Minimum Skills and Knowledge Required

• Grade 12 or equivalent.
• Minimum of 2 to 4 years of experience in a similar role, preferably in embroidery or textile production.
• Familiarity with industrial embroidery machines (Tajima).
• Basic computer literacy.
• Effective communication skills in English, both verbal and written.
• Strong attention to fabric types, thread tensions, and machine settings to ensure embroidery quality.
• Basic troubleshooting and machine maintenance skills.

Competencies

• Good problem-solving ability.
• Reliable and punctual, with a strong work ethic.
• Honest, hardworking, and dependable.
• Quality-focused, with meticulous attention to detail.
• Able to work under pressure and meet deadlines.
• Strong sense of urgency and ownership of tasks.
• Customer-focused mindset.
• Collaborative team player with excellent interpersonal skills.