Staff Software Engineer

Company Description

At Amwell, we’re transforming healthcare for all-powered by technology and inspired by people. Here, your ideas don’t just matter-they drive real change, improving lives on a global scale.

We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission toenable greater access to more convenient, affordable, and effective care.

We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions - today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.

For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.

Brief Overview 

The Staff Software Engineer at Amwell is responsible for independently designing, developing, and delivering complex, scalable software solutions for our next-generation digital healthcare platform. This role requires strong technical expertise, end-to-end ownership, and sound technical judgment, working collaboratively across teams to ensure high-quality, secure, and reliable solutions with minimal supervision.

Core Responsibilities 

• Backend Development: Independently design, build, test, and deploy scalable microservices and APIs using TypeScript (Node.js/NestJS) and Java (Spring Boot).
• Frontend Development: Develop and enhance Angular applications and micro-frontends, translating UX designs into maintainable solutions.
• End-to-End Ownership: Take full responsibility for technical deliverables across the Agile SDLC, from design and estimation through deployment and production support.
• Cross-Functional Collaboration: Partner with Product, Architecture, UX, and QA to translate complex requirements into effective technical solutions.
• Quality & Testing: Implement and maintain automated unit, integration, and contract tests to ensure software quality.
• Technical Problem-Solving: Independently resolve complex technical challenges, improving performance, scalability, security, and reliability.
• Production Support: Monitor and troubleshoot applications using Elastic APM, CloudWatch, and alerting tools.
• Technical Innovation: Develop prototypes and proofs of concept (POCs) to evaluate new technologies and recommend practical solutions.
• Documentation & Product Support: Maintain technical documentation and support existing web and mobile products as business needs evolve.

Qualifications

• 8+ years of hands-on full stack software development experience, with a strong emphasis on backend services and demonstrated ability to independently deliver complex software solutions.
• Advanced experience with TypeScript and Node.js, including NestJS or similar frameworks such as Express or Fastify.
• Strong English Level C1 (mandatory)
• Strong working experience with Java and Spring Boot in the development of backend services.
• Experience building single-page applications in Angular, or React/Vue with a willingness to work in Angular.
• 4+ years of hands-on experience building and operating cloud-native applications on AWS, using services such as Lambda, API Gateway, DynamoDB, EKS, SSM Parameter Store, and CloudWatch.
• Strong experience designing REST APIs with OpenAPI and familiarity with real-time and event-driven patterns, including WebSockets, Redis, and pub/sub.
• Hands-on experience with Docker, Kubernetes, and Helm.
• Experience with CI/CD pipelines, preferably GitLab CI.
• Demonstrated ability to independently implement and maintain automated unit, integration, and contract tests using Jest, JUnit, Mockito, or similar frameworks.
• Working knowledge of OAuth 2.0, OpenID Connect, and JWT. Keycloak experience is a plus.
• Experience with application monitoring and troubleshooting using Elastic APM, CloudWatch, or comparable tools.
• Proven ability to independently analyze complex technical problems, evaluate solutions, and make sound implementation decisions within established architectural guidelines.
• Strong written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams in a fully remote environment across time zones.
• Excellent time management and prioritization skills, with the ability to independently manage multiple tasks and adapt to shifting priorities.

Nice to have

• Mobile development experience: Flutter, native iOS (Swift or Objective-C), or native Android (Kotlin or Java).
• Healthcare experience, such as FHIR, HL7, EHR/EMR integrations, and HIPAA rules for handling PHI.
• Experience with micro-frontend architecture (Webpack Module Federation).
• Experience with contract testing (Pact) and end-to-end testing (Playwright).
• Experience integrating third-party SaaS platforms such as Braze or Contentful.

Do Well. Live Well. At Amwell. 

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations - they are how we work, every day.  

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn - to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you - you’ll never work with more passionate, more driven and more caring team members.    

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career-improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.  

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. 

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community! 

Benefits

Additional Benefits

• Medical Plan Coverage provided by Colmédica 
• Plan Coverage provided by Pan American 
• Hybrid Allowance 
• Additional Paid Time Off 
• Maternity Leave 18 weeks 
• Parental/Paternity Leave 2 mandatory weeks + 4 weeks 
• Mental Health and Resiliency 
• Virtual Second Opinion with the Cleveland Clinic Coverage 
• LinkedIn Learning 
• Rewards and Recognition 
• Service Anniversaries 
• Annual Bonus 
• Referral Program
• Amwell tuition reimbursement benefit

Fraud Prevention Notice

As part of Amwell's commitment to maintaining a secure and trusted hiring process, Amwell uses fraud detection capabilities within its hiring platform to help identify potentially suspicious, fraudulent, or unauthorized activity during the recruitment process.

These tools are designed to help protect candidates, Amwell, and the integrity of the hiring process by identifying indicators that may be associated with impersonation, account misuse, or other forms of recruiting fraud. Information generated through fraud detection is reviewed by authorized personnel and is not used as the sole basis for hiring decisions.

Personal information collected or processed in connection with fraud detection will be handled in accordance with applicable data protection laws and Amwell's Applicant Privacy Notice.

Identity Verification Notice

As part of Amwell's commitment to maintaining a secure and trusted hiring process, candidates for this role are required to complete an identity verification step through Greenhouse Identity Verification powered by CLEAR during the interview process. 

Identity verification is used solely to confirm a candidate's identity and help prevent fraud and impersonation within the hiring process. It is not a background check and does not independently determine hiring decisions. 

Because this role has been designated as requiring identity verification, successful completion of the identity verification process is a condition of continuing in the recruitment process. Candidates who do not complete the identity verification process will not be eligible to advance to subsequent stages of consideration for this role. 

As part of the identity verification process, certain personal information may be collected and processed by Amwell and its service providers for identity verification and fraud prevention purposes. Additional information regarding the collection, use, processing, and protection of personal information is available in Amwell's Applicant Privacy Notice. Identity verification services are provided by CLEAR, which will provide additional information and obtain any required authorizations directly from candidates before processing identity verification information.

Amwell Privacy Notice Colombia

Privacy Notice