Field Operations Associate

Hey, mabuhay!

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we're looking for a Field Admin Associate. As a Field Admin Associate, you will be helping with our operations outside of Metro Manila.

Responsibilities:

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive.

Let’s get this show on the road!

1. Office Administration & BAU Operations

• Facility & Budget Management: Oversee daily office operations, equipment maintenance, supply procurement, and annual administrative budgets.
• Records & Systems: Establish organized physical/digital filing systems for company documentation, plans, and records.
• Talent Acquisition: Coordinate full-cycle recruitment (sourcing, interviewing, onboarding) for office staff and Biker partners.
• BAU & Inventory Control: Direct data entry, ID production, kit assembly, asset distribution, and routine stock audits.

2. Community Leadership & Field Engagement

• Community Management: Align local operations with company goals, support community leaders, and serve as the main liaison between management and field partners.
• Performance & Coaching: Monitor community KPIs (activity rates, cancellations, ratings) and deliver targeted coaching and recognition.
• Programs & Intelligence: Launch engagement and welfare initiatives, track program ROI, gather competitor intelligence, and enforce policy compliance.

3. Onboarding Lanes (Rotational)

• Compliance Lane: Verify applicant documents, track "To Follow Requirements" (TFR) statuses, and upload assessment forms.
• Field Lane: Conduct site visits, manage event setups, support offsite onboarding execution, and report competitor activities.
• Communications: Send event reminders, confirmation SMS, and reschedule notices to no-show applicants.
• Conversion & Gear Lane: Process DAX account creation/activations, credit top-ups, capture ID photos, and issue Biker kits with accurate inventory tracking.

Requirements

• Senior High School (SHS) diploma, High School diploma, College/Vocational Diploma, or any equivalent educational qualification.
• Must possess a valid Driver’s License.
• Willingness to travel and work extensively across the Visayas and Mindanao regions.
• Willing and able to work 6 days a week (including weekends) based on operational field schedules.
• At least 1-2 years of experience in administrative support, operations, customer service, or a related field.
• Proficiency in Google Workspace (Docs, Sheets, Drive) and comfortable learning internal systems for data entry and uploads.
• Strong attention to detail, process discipline, and ability to handle fluctuating workloads.
• Excellent communication skills and accountability in managing inventory and assets.

Benefits

Work your way - Enjoy flexibility and the freedom to thrive in your role.

Work-life balance - Build a career without sacrificing your personal life.

Free perks - Fuel up with free meals and stay active with gym access.

Grow fast - Unlock career advancement and promotion opportunities.

Get rewarded - Earn a competitive salary with opportunities for pay increases.

Start-up energy - Be part of a fast-moving, innovative team where your ideas matter.

Global vibes - Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture - Work with modern tools and cutting-edge technology that keep you ahead of the