BPO Digital Integration Mgr

Job Title: CoE Digital Integration Manager

Location: Navi Mumbai

Join Ansell – Where Safety Meets Purpose

Ansell is a global leader in safety solutions, dedicated to manufacturing high-performance personal protective equipment (PPE) like specialized safety gloves and protective apparel. With over 130 years of material science innovation, we safeguard more than 10 million workers daily across the industrial, healthcare, and life sciences sectors.

Founded in 1893 in Australia—originally starting out as a bicycle tyre factory—the company has expanded to safeguard more than 10 million workers daily across healthcare, industrial, and life sciences sectors.

Joining our team means contributing to a world where workers can perform their jobs safely, confidently, and sustainably every day.

Responsibilities:

As BPO Digital Integration Mgr –Supply Chain Business, you will:

• Own and govern a prioritized digital integration and automation workplan within the existing supply chain scope. Assess business impact, control risk, urgency and operational dependencies; agree priorities, milestones and acceptance criteria with business and IT stakeholders, and escalate competing demands through established governance.
• Lead business-side triage and root-cause resolution of PLAN Comind issues involving IT BI, Data Lake, Interfaces and MDM. Prioritize tickets within agreed business/IT governance, coordinate accountable technical owners, track resolution and validate business recovery. Drive corrective actions and prevention of recurring issues.
• Own the business-side requirements, operating effectiveness and exception follow-up for automated audit checks for every SP run and month-end cycle. Agree validation rules and escalation criteria with relevant owners; ensure discrepancies trigger alerts to Supply Chain IT and Data Lake teams, and track remediation to closure.
• Define and monitor agreed service and outcome measures, including ticket aging, resolution performance, recurring incidents, audit exceptions and automation benefits. Report progress, risks and outcomes to CoE and business/IT stakeholders; use evidence to recommend workload and process improvements without setting unilateral service commitments.
• Lead the identification, evaluation and delivery of automation, AI/ML and agentic AI use cases for day-to-day supply chain activities. Translate needs into functional requirements, assess feasibility and expected value, and oversee business testing, acceptance, adoption and benefit validation in collaboration with IT.
• Coordinate agreed cross-functional resources and delivery commitments across Data Lake, Interface, IT BI and MDM teams. Resolve operational dependencies and escalate capacity constraints, risks and delivery trade-offs. Maintain visibility of decisions and actions, while respecting existing delegated authorities and IT architecture, security and production-change approvals.
• Provide functional/matrix leadership and technical coaching to contributors on integration, data quality, automation and solution adoption. Establish clear workstream ownership and knowledge-sharing practices. Leadership is exercised through coordination, expertise and influence; this profile does not assume line-management, hiring or disciplinary authority.
• Apply hands-on data engineering, data modeling and analytical expertise to investigate issues, develop or review automation prototypes and validate solution outputs. Ensure appropriate documentation, testing and handover with technical owners; manage business readiness and change impacts rather than assuming personal responsibility for every technical fix

We're Looking For:

• Education: Master's degree in Data Science, Computer Science, Engineering, Supply Chain, or a related technical field.
• Job Experience:

• Minimum 6 years of relevant experience in data engineering, data modeling, supply chain analytics, digital integration or automation
• At least 2 years leading cross-functional initiatives or workstreams.
• Demonstrated accountability for priorities, delivery outcomes, stakeholder alignment, risk management and business change in technical environments
• Hands-on experience in automation and optimization, with practical delivery or evaluation of ML solutions and exposure to agentic AI and AI-driven automation.
• Strong understanding of data lake architectures, ETL pipelines and BI system integration. Supply chain analytics or digital transformation experience is preferred.

Knowledge, Skills and Competencies:

• Programming Languages: SQL, DAX, Python, PySpark
• Platforms & Tools: Azure Databricks, PBI, Microsoft Fabric
• Strong analytical and problem-solving abilities
• Ability to work across technical and non-technical teams
• Proactive, structured, and detail-oriented working style
• Strong communication and collaboration skills

Additional Requirements: Travel 15%

Why Candidates Choose Ansell:

• Work with iconic global brands trusted in operating theatres worldwide
• Freedom to own your territory and build long-term legacy accounts
• Opportunity to grow into larger roles (Zonal / Regional) in a fast-expanding medical vertical in India
• Be part of a truly inclusive, diverse, and equal-opportunity culture — everyone belongs here
• Competitive salary + attractive incentives + car + benefits package
• Make a real difference — every conversion means better protection for healthcare workers and patients

Interested

Apply now and let's protect the future of healthcare together!

Explore Ansell → https://www.ansell.com

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Ansell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.