Client Service manager-Middle office

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

The Candidate

The candidate will have a good working knowledge and experience working with CLOs, CDOs, Credit Funds and the different types of Loans. They will be driven and motivated to achieve excellence through hard work, good organisation skills, excellent communication and attention to detail.

Main Responsibilities:

• Asset administration: Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including
  • Asset setup
  • Asset Maintenance and reconciliation
  • Liaising with 3rd party brokers/custodians/agents
  • Processing agent notices
  • Processing corporate actions
  • Entering and settling trades as required
  • Preparing and assisting with various reports required by internal teams
  • Other duties assigned by Management

• Cash/Position Reconciliation: Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including
  • Preparing daily reconciliation of cash transactions
  • Preparing daily reconciliation of Apex/Client positions
  • Ensuring aged breaks ( over 7 days ) are addressed and escalated
  • Processing and reconciling data in various systems
  • Actively researching discrepancies with various agents and internal teams
  • Preparing and ensuring all Reporting is issued within the required timeframes
  • Preparing and assisting with various reports required by internal teams
  • Other duties assigned by Management

• Other Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including
  • Preparing & Review procedural documents
  • Preparing daily/Monthly KPI / MIS reporting pack
  • Support in Business enhancements and development
  • Raising areas where operational efficiency can be improved
  • Other duties as assigned by Management

Qualifications, Skills and Experience:

• Degree in Accounting/Finance, or a relevant qualification
• Candidate should have 10+ years’ experience working in Loan Services
• Extensive knowledge of Credit funds, Reconciliation
• Understanding or knowledge of various security types - Private Debt, Syndicated Loans, Bi-Lateral Loans,
• Understanding of trade lifecycle
• Knowledge and experience with settlements including Clearpar
• Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite) preferred

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.