Manager, Merchant Services Business Development

Market Analysis and Research

• Define the overarching market research strategy and

  utilize market insights to make high-level strategic decisions for market penetration

  for the product.

• Ensure the alignment of product strategies with

  market data, foster cross-functional collaboration to capitalize on market

  opportunities and monitor the impact of market analysis on the company's

  growth and market share for the product.

Strategic Partnerships and

Alliances

• Define the organization's partnership strategy and

  lead high-level partnership negotiations and agreements.

• Develop and execute partnerships for growth with merchants and other partners and drive business outcomes towards the delivery of partnership goals.
• Foster relationships with key partners, ensure

  alignment of partnership initiatives with company goals and monitor the

  strategic value of partnerships on market share and growth.

Lead Generation and Sales

Funnel Management

• Define the company's lead generation and conversion

  strategy for the product, oversee the overall lead tracking and management

  system and set high-level lead qualification and scoring criteria.

• Monitor and influence lead conversion rates and

  effectiveness and evaluate the impact of lead generation on market share.

• Manage existing accounts and plans for the delivery of both strategic and tactical initiatives.

Client Onboarding and Support

• Define the company's client onboarding and support

  strategy for the product, monitor client satisfaction and onboarding at an

  executive level and oversee high-level support strategy initiatives.

• Foster cross-functional collaboration on client

  support and onboarding and evaluate the impact of client onboarding and

  support on the success of the product.

Competitive Intelligence and

Analysis

• Define the organization's competitive intelligence

  strategy, utilize competitive insights to make high-level strategic

  decisions and foster cross-functional collaboration to capitalize on

  competitive advantages for the product.

• Ensure that competitive strategies are aligned with

  company goals and monitor the impact of competitive analysis on the market share and growth for the product.

Product Knowledge and Expertise

• Define the company's product knowledge and

  expertise strategy, monitor product knowledge and expertise activities at

  an executive level and ensure alignment of product knowledge efforts with

  strategic goals.

• Foster cross-functional collaboration on product

  knowledge initiatives and evaluate the impact of product expertise on the

  success of the product.

Product Presentation

• Ensure organization-wide product knowledge and

  expertise, define the company's product presentation strategy and represent

  the organization in high-stakes product presentations.

• Drive alignment of product presentations with

  overall strategy and oversee the impact of product knowledge and

  presentation on market share.

Market Expansion and Client

Segmentation

• Define the company's market expansion and

  segmentation strategy, monitor market expansion and segmentation

  activities at an executive level and oversee high-level marketing

  strategies for new markets.

• Foster cross-functional collaboration on market

  initiatives and evaluate the impact of market expansion and segmentation

  on the success of the product.

• Drive below-the-line activities to augment customer acquisitions and represent Qore at industry forums in order to continually drive awareness.

Stakeholder Engagement / Management

• Regularly interact across functional areas with senior leadership and executives to ensure alignment and that the departmental objectives are met.
• Develop long-term strategic relationships with industry stakeholders while leveraging those relationships to deepen the Qore footprint across the industry and region.

Requirements

• BSc in any discipline from a reputable and accredited higher institution.
• 7+ years’ work experience in business development

  or sales role in a financial institution, and/or multinational B2B financial technology

  or technology company, with at least 2 years in a leadership capacity, preferably in the South East and/or Northern regions of Nigeria.

• Strong capabilities in B2B sales operations, relationship management, lead generation, lead conversion, negotiation, and product

  presentation, with good understanding of the local language, network and relationship with merchants and agents within the South East and/or Northern regions of Nigeria.

• Good knowledge of software development, banking, and/or similar automated enterprise-based lending solutions.
• Excellent communication, presentation and analytical skills, good

  relationship management and negotiation skills

• Good business acumen and a strong drive for result with resilience,

  determination, capacity and willingness to learn, unlearn and relearn

• Excellent organizational skills and proven ability to

  collaborate, work, manage and interact with employees across

  different management cadres.

• Technology savvy with good knowledge of Agency Banking / Merchant Services platforms and products and its variant solutions is highly essential.

Benefits

Qore provides the rare

opportunity to make history in the financial space for Africa by Africans,

while working with the smartest, brightest & coolest minds in Africa. Our

people & culture team continuously thinks of innovative ways to improve employee

experience and some of the other benefits of working with Qore includes:

• Very Competitive & Rewarding Pay
• Flexible work option (Remote)
• Paid Lunch for onsite work
• Lifelong Learnings